Head of Body & Paint Service & Claims

EUROKARS SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading automotive repair service company in Singapore is seeking a Manager, Body & Paint Service. This role involves leading the Customer Service team to ensure efficient insurance claims processing and maintaining customer satisfaction. The ideal candidate will have a Diploma or Degree in Automotive Engineering or Business Administration and at least 3 years of experience in the automotive aftersales environment. Strong leadership and operational skills are essential, along with proficiency in Microsoft Office.

Qualifications

• Minimum 3 years of experience in a body & paint, insurance claims, or automotive aftersales environment.
• Strong understanding of insurance claim processes and workshop operations.
• Proven leadership and communication skills.

Responsibilities

• Lead and manage the Customer Service team to deliver high-quality service.
• Oversee insurance claim processing and ensure timely job closure.
• Build and maintain strong working relationships with partners.

Skills

Leadership

Customer Service

Conflict Resolution

Analytical Skills

Education

Diploma or Degree in Automotive Engineering or Business Administration

Tools

Microsoft Office

Job description

A leading automotive repair service company in Singapore is seeking a Manager, Body & Paint Service. This role involves leading the Customer Service team to ensure efficient insurance claims processing and maintaining customer satisfaction. The ideal candidate will have a Diploma or Degree in Automotive Engineering or Business Administration and at least 3 years of experience in the automotive aftersales environment. Strong leadership and operational skills are essential, along with proficiency in Microsoft Office.