Head, Bus Training Department

SMRT Corporation Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A major public transportation operator in Singapore is seeking a Training Manager to lead the development and implementation of training programmes. The ideal candidate will possess a degree and have 8-10 years of relevant experience, along with excellent leadership and communication skills. Responsibilities include overseeing training quality assurance, driving innovation in learning methods, and maintaining relationships with stakeholders. The role aims to enhance operational and technical competencies of staff, while also ensuring compliance with safety standards.

Qualifications

• At least 8-10 years of relevant working experience.
• Good knowledge of Workforce Skills Qualifications (WSQ) Framework.
• Preferably with ACTA certification.

Responsibilities

• Lead curriculum development and training programmes.
• Oversee quality assurance of training programmes.
• Drive pedagogic innovation and effective learning experiences.

Skills

People development

Communication skills

Project management

Leadership

Organisational skills

Education

Degree

Job description

Responsibilities

• Lead the curriculum development and implementation of training programmes to uphold highest standards of operational and technical competencies for staff.
• Oversee the quality assurance of training programmes and drive training‑needs‑analysis in collaboration with operations units.
• Oversee submission of related claims to SSG; e2i and/or WSQ‑related.
• Maintain good working relationship with the authority (SGBA) and stakeholders.
• Drive pedagogic innovation and leverage new technology and media to create engaging and effective learning experiences. Manage the professional development of trainers to enhance their competency and effectiveness as professional trainers.
• Responsible for the assessment and qualification framework for trainers and trainees.
• Lead and drive strategic projects to enhance training deliveries and training outcomes.
• Manage all operations aspects of the departments (BTD).
• Uphold stringent safety standards required of the trainers and trainees in BTD.
• Undertake assigned projects and roles such as development of curated e‑learning materials (Knowledge Library) and act as the Roads Training Transformation secretariat.
• Review and propose feasible business plans to improve financial margins within BTD.

Qualifications & Work Experience

• Degree with at least 8‑10 years of relevant working experience.
• Good knowledge of Workforce Skills Qualifications (WSQ) Framework.
• Preferably with ACTA certification.
• Preferably with knowledge of traffic safety requirements, training & development experience and Class 4/5 driving licence.

Skills

• Motivated and passionate about people development and able to inspire others.
• Good communication skills, project management skills and leadership qualities.
• Organised, meticulous and able to multi‑task in a dynamic environment.

SMRT Buses Ltd, a subsidiary of SMRT Corporation, is one of Singapore’s major public bus operators. Anchored on our core competencies in operations, maintenance and training bus professionals, we operate bus services and manage bus depots and interchanges.

As the second largest public bus service operator in Singapore, we strive to deliver the best‑in‑class commuter experience by valuing commuters as our operational focus, developing our people as a key differentiator and innovating as an enabling strategy.

We have set our core values to be Integrity, Service & Safety and Excellence. SMRT is committed to provide safe, reliable and comfortable service for our commuters.