Head Barista [Orchard | 5.5 days | gross up to $3500 + PB] - LCYL

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local café in Singapore is seeking a Head Barista to oversee daily operations and ensure high standards in beverage preparation and customer service. Responsibilities include leading the barista team, creating new drink menus, managing inventory, and holding training sessions. Candidates should have at least 3 years of experience in a leadership role and a thorough understanding of coffee brewing techniques. This position offers a gross salary of up to $3500, along with an annual performance bonus.

Qualifications

• At least 3 years of experience as a Senior/Head Barista.
• Experience in creating new drinks menu.
• In-depth knowledge of coffee brewing techniques.

Responsibilities

• Ensure consistent beverage quality and introduce new drinks.
• Lead and train the barista team in preparation and service.
• Provide exceptional customer service and maintain a welcoming atmosphere.
• Manage inventory and ensure cleanliness of equipment.
• Collaborate on marketing initiatives for coffee specials.

Skills

Beverage preparation

Team leadership

Customer service

Inventory management

Sales support

Job description

Head Barista (Cafe)

Location: Takashimaya

Working Hours: 9hrs each day based on monthly shift roster (not including meal break)

Working Days: offdays - 6 days a month (Off days on weekdays)

Salary: Up to gross $3500 (Head Barista) with annual performance bonus

Reports to: Café Manager

Job Overview:

You will be responsible for overseeing the daily operations of the Cafe, ensuring the highest standards of beverage preparation and customer service. You will play a pivotal role in maintaining the quality of our beverage offerings, training of staff, and fostering a culture of excellence within the café.

Key Responsibilities:

• Beverage Preparation & Quality Control:
• Ensure consistent quality in every drink served by maintaining and enforcing high standards of preparation.
• Experiment with and introduce new beverages to keep the menu fresh and exciting.

• Team Leadership & Training:
• Lead, mentor, and train the barista team, ensuring they are knowledgeable and skilled in beverage preparation, customer service, and café operations.
• Conduct regular training sessions on coffee techniques, equipment maintenance, and customer service.

• Customer Service:
• Provide exceptional customer service by engaging with customers, addressing their needs, and ensuring a welcoming atmosphere.
• Create a friendly and inclusive environment that encourages repeat visits.

• Inventory Management & Ordering:
• Manage inventory levels for coffee beans, milk, syrups, and other supplies, ensuring they are always well-stocked.
• Oversee the maintenance and cleanliness of coffee equipment, ensuring it is always in good working condition.

• Sales & Marketing Support:
• Collaborate with the marketing team to promote coffee specials, events, and new products.
• Monitor sales trends and provide feedback on customer preferences to improve offerings.

Requirements:

• Proven experience as a Senior / Head Barista, with at least 3 years in a leadership or supervisory role.
• Experience creating new drinks menu.
• In-depth knowledge of coffee brewing techniques and equipment.
• Experience in inventory management and ordering is a plus.