Guest Service Officer (Part-Time) - Bird Paradise

Mandai Wildlife Group; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

An exciting opportunity awaits at a unique wildlife destination in Singapore! Join a dynamic team dedicated to providing exceptional guest experiences while assisting in the daily operations of the park. This role involves engaging with guests, managing crowd interactions, and contributing to wildlife management efforts. If you possess a pleasant and outgoing personality, along with a passion for customer service, this part-time position is perfect for you. Embrace the chance to be part of a rejuvenation plan that integrates nature and wildlife, making a meaningful impact in an eco-friendly environment.

Qualifications

• Minimum GCE 'O' Level and strong customer service skills.
• Pleasant, confident, and energetic personality is essential.

Responsibilities

• Assist in daily park operations and ensure cleanliness.
• Manage guest interactions and resolve feedback.

Skills

Customer Service

Teamwork

Communication

Education

GCE 'O' Level

Job description

1 day ago Be among the first 25 applicants

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renowned wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces, and an eco-friendly resort.

Job Duties And Responsibilities:

• Assist in the day-to-day operations of the park, including queue and crowd management, and ensuring park cleanliness.
• Provide administrative support to the department.
• Ensure delivery of excellent guest experience.
• Manage guest interactions, which include greeting, answering queries, and assisting in other guest-related situations.
• Resolve feedback, issues, and concerns raised by guests.
• Assist in wildlife management efforts.
• Other relevant duties as assigned.

Job Requirements:

• Minimum GCE ‘O’ Level and above.
• Pleasant, confident, energetic, and outgoing personality.
• Independent and responsible team player.
• Candidates with customer service experience will have an advantage.
• Able to work on weekends and Public Holidays.

Seniority Level:

Entry level

Employment Type:

Part-time

Job Function:

Management and Manufacturing

Industries:

Travel Arrangements