Guest Service Executive

ALWAYSHIRED PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A modern luxury hotel in Singapore is seeking a friendly and service-oriented Guest Service Executive. This role involves delivering exceptional customer experiences, addressing guest queries, and ensuring that services meet guest expectations. The position operates on a rotating 5-day work week, including morning, afternoon, and night shifts. Interested applicants are encouraged to submit their resumes. This opportunity is perfect for individuals passionate about hospitality and guest satisfaction.

Benefits

Meal Allowance

Variable Bonus

Qualifications

• Friendly and service-oriented attitude.
• Ability to handle guest complaints and inquiries.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver courteous and timely service to all hotel guests.
• Address guest complaints, requests, and inquiries promptly.
• Understand guest preferences to meet their expectations.
• Stay informed about hotel facilities and tourist-related information.
• Maintain professional relationships with hotel personnel.
• Handle additional tasks assigned by superiors duly.

Job description

A modern luxury hotel with a story to tell! We are looking for a friendly and service-oriented Guest Service Executive to deliver exceptional customer experience!

Benefits:

• Work Schedule:5-day work week (rotating shifts – Morning, Afternoon, and Night)

• Basic Salary: $2,800 – $3,200

• Meal Allowance

• Variable Bonus

The Role:

• Work closely with the Assistant Manager to deliver courteous and timely service to all hotel guests.

• Address guest complaints, requests, and inquiries promptly and tactfully.

• Understand guest preferences to ensure services meet their expectations.

• Stay informed about hotel facilities, functions, and tourist-related information.

• Maintain professional and courteous relationships with all hotel personnel and ensure effective communication.

• Handle any additional tasks assigned by superiors diligently and professionally.

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available atwww.alwayshired.com.sg/privacy-policy.

Gisalle Lim

Registration Number: R23115299
AlwaysHired Pte Ltd
EA Licence No: 24C2293