Guest Experience & Reservations Lead

COMO LIFESTYLE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable restaurant group in Singapore seeks a hospitality team member to ensure exceptional guest experiences. Responsibilities include greeting guests warmly, managing reservations, and maintaining dining areas. The ideal candidate must be fluent in English, possess substantial menu knowledge, and have a foundation in hotel and restaurant service. This role offers an opportunity to engage with guests and contribute to memorable dining experiences in a dynamic environment.

Qualifications

• Fluent in spoken and written English. Proficiency in another language will be a plus.
• Demonstrated ability to anticipate and address guests’ service needs.
• Proven ability to adjust complaints of patrons and guests.

Responsibilities

• Greet guests in a friendly and warm manner.
• Control the host desk and communicate with customers regarding reservations.
• Assist with event-related work including setting up tables.

Skills

Guest greeting

Menu knowledge

Customer service

Event management

Education

Basic certification in hotel & restaurant service

Job description

A reputable restaurant group in Singapore seeks a hospitality team member to ensure exceptional guest experiences. Responsibilities include greeting guests warmly, managing reservations, and maintaining dining areas. The ideal candidate must be fluent in English, possess substantial menu knowledge, and have a foundation in hotel and restaurant service. This role offers an opportunity to engage with guests and contribute to memorable dining experiences in a dynamic environment.