Guest Experience Lead, Park Operations

Mandai Wildlife Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A wildlife conservation organization in Singapore is looking for a dynamic individual to ensure exceptional guest service at their facilities. The role requires motivating part-time staff, conducting training sessions, and handling guest feedback effectively. Applicants should have a minimum GCE 'N/O' Level, a pleasant personality, and the ability to work flexible hours including weekends and public holidays. Join the team in enhancing the guest experience at this unique wildlife destination.

Qualifications

• Pleasant, confident, energetic and outgoing personality.
• Independent and responsible team player.
• Willing to work on weekends and public holidays.

Responsibilities

• Ensure smooth daily operations and deliver exceptional guest service.
• Perform accurate transactions at ticketing touchpoints.
• Motivate and guide part-time staff in delivering guest experiences.

Skills

Customer service

Team player

Effective communication

Education

Minimum GCE ‘N/O’ Level

Job description

A wildlife conservation organization in Singapore is looking for a dynamic individual to ensure exceptional guest service at their facilities. The role requires motivating part-time staff, conducting training sessions, and handling guest feedback effectively. Applicants should have a minimum GCE 'N/O' Level, a pleasant personality, and the ability to work flexible hours including weekends and public holidays. Join the team in enhancing the guest experience at this unique wildlife destination.