Guest Experience Executive – Front Desk (4-on 2-off, Little India)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality services company in Singapore is looking for a Guest Experience Executive. This role involves providing exceptional check-in and check-out services at the hotel reception, addressing guest inquiries and complaints, and ensuring adherence to hotel policies. Candidates should have relevant front office experience and be willing to work on rotating shifts including weekends. The position offers a salary range of $2000 to $2400.

Qualifications

• Relevant working experience in a front office and/or customer-facing service role.
• Willingness to work on rotating shifts including weekends and public holidays.

Responsibilities

• Provide friendly and efficient check-in and check-out service at Hotel Reception.
• Resolve guest complaints and special requests professionally.
• Handle walk-in, email, phone inquiries, and hotel room reservations.

Job description

A hospitality services company in Singapore is looking for a Guest Experience Executive. This role involves providing exceptional check-in and check-out services at the hotel reception, addressing guest inquiries and complaints, and ensuring adherence to hotel policies. Candidates should have relevant front office experience and be willing to work on rotating shifts including weekends. The position offers a salary range of $2000 to $2400.