Guest Experience Ambassador – Hotel & Concierge

Republic of Singapore Yacht Club; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A premier yacht club in Singapore is looking for a service-oriented individual to manage hotel guest relations and oversee bookings of club facilities. The ideal candidate will be proficient in English and possess a friendly personality with strong interpersonal skills. Responsibilities include handling inquiries, coordinating reservations, and providing support to guests. The position offers company transport and meals provided, ensuring a conducive working environment.

Benefits

Company transport provided

Meals provided

Qualifications

• Stay updated about club events, promotions, room rates, package plans, and discounts available.
• Handles members' queries on their account and collects payments as required.

Responsibilities

• Perform hotel guest relations duties.
• Manage booking of club facilities.
• Handle general queries and complaints.

Skills

Proficient in verbal and written English

Friendly and service-oriented personality

Positive work attitude

Team player

Good interpersonal skills

Ability to multitask

Job description

A premier yacht club in Singapore is looking for a service-oriented individual to manage hotel guest relations and oversee bookings of club facilities. The ideal candidate will be proficient in English and possess a friendly personality with strong interpersonal skills. Responsibilities include handling inquiries, coordinating reservations, and providing support to guests. The position offers company transport and meals provided, ensuring a conducive working environment.