Guest Experience Ambassador — Front Office

Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A luxury hospitality company in Singapore is seeking Front Office staff to enhance guest experiences through efficient room registration and exceptional customer service. The ideal candidate will have at least one year of relevant experience, good communication skills, and the ability to work independently or as part of a team. This role requires flexibility to work any shifts and days, ensuring guest satisfaction and smooth operations.

Qualifications

• Minimum 1 year experience in the same capacity.
• Good command of spoken and written English, additional languages is a plus.
• Willing to work any day and any shift.

Responsibilities

• Prepare workstation at the start of shift.
• Handle room registration of guests for satisfaction.
• Perform lobby ambassador duties to enhance guest experience.

Skills

Customer service skills

Attention to details

PC literacy

Communication skills

Problem-solving skills

Team player

Education

Nitec/Higher Nitec/Diploma/Degree in hospitality or related field

Job description

A luxury hospitality company in Singapore is seeking Front Office staff to enhance guest experiences through efficient room registration and exceptional customer service. The ideal candidate will have at least one year of relevant experience, good communication skills, and the ability to work independently or as part of a team. This role requires flexibility to work any shifts and days, ensuring guest satisfaction and smooth operations.