Growth-Oriented Telesales & CRM Specialist

Singapore Institute of Management; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading educational institution in Singapore seeks an individual for a customer support role focusing on sales engagement. Responsibilities include handling customer inquiries, maintaining CRM records, and collaborating with marketing. Candidates should have a diploma or degree and 2–3 years of relevant experience, preferably in sales or customer service. The ideal candidate is proactive, organized, and able to communicate effectively across various customer segments. Proficiency in Microsoft Office is required.

Qualifications

• 2–3 years of experience in sales, marketing, or customer service.
• Understanding of the higher education sector in Singapore.
• Proficient in Microsoft Office applications.

Responsibilities

• Handle customer inquiries promptly across multiple channels.
• Maintain accurate CRM records and track lead progress.
• Coordinate with marketing on materials and events.

Skills

Customer service

Sales support

Market research

Communication skills

Organizational skills

Proactive mindset

Education

Diploma or Degree

Tools

Microsoft Office

Job description

A leading educational institution in Singapore seeks an individual for a customer support role focusing on sales engagement. Responsibilities include handling customer inquiries, maintaining CRM records, and collaborating with marketing. Candidates should have a diploma or degree and 2–3 years of relevant experience, preferably in sales or customer service. The ideal candidate is proactive, organized, and able to communicate effectively across various customer segments. Proficiency in Microsoft Office is required.