Global Retail Ops & Process Improvement Lead

Dyson; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global technology enterprise is seeking a Retail Operator in Singapore to enhance retail processes and improve the customer experience. The ideal candidate will have over 5 years of retail operations experience and a Bachelor's degree. Key responsibilities include driving process changes, stakeholder engagement, and performance tracking across retail teams. This role also requires excellent communication skills and the ability to adapt to changing environments. Candidates passionate about retail and operational efficiencies are encouraged to apply.

Qualifications

• 5+ years of experience in retail operations, process improvement, or change management.
• Strong understanding of retail systems and operational workflows.
• Ability to manage multiple priorities in a fast-paced retail environment.

Responsibilities

• Drive planning and execution of retail process changes.
• Facilitate workshops and feedback sessions for store alignment.
• Monitor and report on adoption rates and operational KPIs.

Skills

Retail industry experience

Excellent communication skills

Analytical mindset

Stakeholder management

Education

Bachelor’s degree in Business, Retail Management, or related field

Tools

POS systems

Inventory management systems

Job description

A global technology enterprise is seeking a Retail Operator in Singapore to enhance retail processes and improve the customer experience. The ideal candidate will have over 5 years of retail operations experience and a Bachelor's degree. Key responsibilities include driving process changes, stakeholder engagement, and performance tracking across retail teams. This role also requires excellent communication skills and the ability to adapt to changing environments. Candidates passionate about retail and operational efficiencies are encouraged to apply.