Global Learning & Development Leader – Airport Hospitality

5G-Starlink Pte.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global airport hospitality company in Singapore is searching for a Learning & Development Manager. This role involves crafting and executing global learning strategies, overseeing training initiatives, and ensuring high-quality performance support. Ideal candidates will have at least 8 years of experience in Learning & Development, including expertise in training design and facilitation. A strong understanding of working in diverse, multicultural environments is essential. Join the team to help shape the future of travel and customer service excellence.

Benefits

Global work experience

Career development opportunities

Qualifications

• 8 years of experience in Learning & Development including training design and facilitation.
• Hands-on experience in E-learning design, career development, and talent management.
• Management experience in designing cultural change programs in a global context.

Responsibilities

• Identify and review training needs in airport lounges to maintain customer service quality.
• Develop KPIs to measure learning effectiveness.
• Plan and manage initiatives in the learning calendar for timely implementation.

Skills

Strategic thinking

Interpersonal skills

Project management

Training design

Communication skills

Education

Bachelor's Degree in Human Resources or related discipline

Tools

E-learning platforms

Psychometric tools (e.g., MBTI, 360 assessments)

Job description

A global airport hospitality company in Singapore is searching for a Learning & Development Manager. This role involves crafting and executing global learning strategies, overseeing training initiatives, and ensuring high-quality performance support. Ideal candidates will have at least 8 years of experience in Learning & Development, including expertise in training design and facilitation. A strong understanding of working in diverse, multicultural environments is essential. Join the team to help shape the future of travel and customer service excellence.