Global Ecommerce Account Manager — Growth & Retention

J&T EXPRESS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics and ecommerce company in Singapore is looking for an Account Manager to enhance business retention and develop new opportunities. You will be responsible for maintaining client relationships, monitoring shipping trends, and negotiating contractual rates. Candidates should have at least 2 years of experience in an Account Manager role and possess strong communication and interpersonal skills. The job offers a competitive salary package with KPI incentives.

Qualifications

• Minimum 2 years of experience in an Account Manager role.
• Relevant experience in ecommerce logistics and cross-border ecommerce is an advantage.
• Excellent knowledge in eCommerce/international logistics will be highly advantageous.

Responsibilities

• Ensure business retention of existing cross border accounts.
• Monitor and analyze key accounts shipping trends.
• Proactively negotiate with clients on contractual rates.
• Source for new opportunities and cross-selling products.
• Provide weekly updates on pipeline strength.

Skills

Strong communication skills

Interpersonal skills

Negotiation abilities

Presentation skills

Proactive attitude

Result-oriented

Ability to work independently

Networker and relationship builder

Education

Bachelor's Degree in Logistics and Supply Chain Management

Job description

A logistics and ecommerce company in Singapore is looking for an Account Manager to enhance business retention and develop new opportunities. You will be responsible for maintaining client relationships, monitoring shipping trends, and negotiating contractual rates. Candidates should have at least 2 years of experience in an Account Manager role and possess strong communication and interpersonal skills. The job offers a competitive salary package with KPI incentives.