General Manager

SINGAPORE SHELL EMPLOYEES' UNION CO-OPERATIVE LTD; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A prominent financial cooperative in Singapore is seeking a General Manager to provide strategic leadership and operational oversight. This role involves ensuring compliance with regulatory standards and delivering high-quality services to members. The ideal candidate will have extensive leadership experience, knowledge of the co-operative landscape in Singapore, and strong strategic planning capabilities. Join us to drive initiatives that enhance our members' financial well-being in a collaborative environment.

Benefits

Collaborative work environment

Opportunity to shape member welfare programs

Qualifications

• Minimum 5 years of leadership experience, preferably in co-operatives or financial services.
• Strong understanding of Singapore’s regulatory framework for co-operatives.
• Proven track record in governance and operational management.

Responsibilities

• Develop and execute short-term strategic plans aligned with mission and goals.
• Oversee day-to-day operations and ensure compliance with financial regulations.
• Report to the Board on policy matters, governance, and strategic initiatives.
• Act as primary liaison with regulators and community partners.

Skills

Leadership

Strategic planning

Operational management

Compliance knowledge

Communication skills

Interpersonal skills

Education

Degree or Diploma in Business Administration, Finance, or related field

Job description

About Us

Singapore Shell Employees’ Union Co-operative Limited is a member-driven credit co-operative committed toenhancing the financial well‑being of our members. We provide financial services and programs that promote savings, responsible borrowing, and community support, in line with co‑operative principles and regulatory standards.

Role Overview

The General Manager is the chief executive responsible for the strategic leadership, operational management, and regulatory compliance of SSEUC. This role ensures the Co‑operative fulfils its mission to serve members effectively, in accordance with SSEUC’s by‑laws and the regulatory standards set by the Registry of Co‑operative Societies and the Singapore National Co‑operative Federation (SNCF).

Key Responsibilities

Strategic Leadership & Operations

• Develop and execute short‑term strategic plans aligned with SSEUC’s mission and long‑term goals.
• Oversee day‑to‑day operations, ensuring smooth delivery of member services, accurate loan processing, and strong internal controls for compliance and risk management.
• Design, implement, and manage the Thrift & Loan program, including setting policies, promoting member participation, and monitoring performance to provide effective savings schemes and affordable credit facilities in line with co‑operative principles.
• Manage financial operations, budgeting, and ensure prudent use of funds in compliance with statutory requirements on dividends, honoraria, and reserves.
• Report to the Board and provide advice on policy matters, governance, and strategic initiatives.
• Foster a culture of transparency, accountability, and service excellence.

Governance & Compliance

• Ensure full compliance with the Co‑operative Societies Act and related regulations.
• Submit annual reports, audited financial statements, and meeting minutes to the Registry of Co‑operative Societies.
• Maintain accurate records of members, officers, and shareholdings as required under the Act.
• Implement and monitor internal controls and risk management frameworks in line with the Code of Governance for Co‑operatives.
• Liaise with auditors and ensure timely completion of statutory audits.

Stakeholder Engagement

• Act as the primary liaison with regulators, SNCF, community partners, and other co‑operatives.
• Build strong relationships with members and promote engagement in co‑operative activities.
• Represent SSEUC at official functions and industry events.

Qualifications

• Degree or Diploma in Business Administration, Finance, or related field.
• Minimum 5 years of leadership experience, preferably in co‑operatives, financial services, or member‑based organisations.
• Strong understanding of Singapore’s regulatory framework for co‑operatives.
• Proven track record in strategic planning, governance, and operational management.
• Excellent communication, analytical, and interpersonal skills.

Why Join Us?

• Lead a trusted co‑operative with a strong member base.
• Shape programs that directly improve members’ financial well‑being.
• Work in a collaborative, purpose‑driven environment.