General Insurance Specialist

United Overseas Bank Limited (UOB); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution is seeking a driven General Insurance specialist to join their telesales team in Singapore. The role involves making outbound calls to present various insurance products to existing customers and addressing their concerns while ensuring sales targets are met. Candidates must have a minimum of 3 GCE O levels, be certified in BCP and PGI, and possess strong persuasion skills along with an insurance background. This position offers competitive salary and attractive incentives.

Benefits

Attractive incentives

Career growth opportunities

Qualifications

• Minimum 3 GCE O level education required.
• Certification in BCP and PGI is mandatory.
• Relevant insurance background and experience needed.

Responsibilities

• Make outbound calls to present General Insurance products.
• Highlight unique selling features of insurance plans.
• Understand customer concerns and address their needs.
• Handle customer objections professionally to ensure closure.
• Meet and exceed sales targets set by management.

Skills

Persuasion

Sales techniques

Customer objection handling

Cross-selling

Education

Min 3 GCE O level

BCP certification

PGI certification

Job description

To meet the increasing demand and needs for our existing and new UOB customers for general insurance protection, we are looking for highly driven, focus and self-motivated individual to join our General Insurance team to present a comprehensive range of general insurance products to our clients. Successful candidates can look forward to widen and growing their careers within the bank’s capacity and space.

As General Insurance specialist within the telesales team, you will be fully involved in introducing various insurance plans to meet the financial protection needs of UOB’s existing customers.

Specific responsibilities include:

• To actively make outbound calls to present General Insurance products (Hospital/Accident/Critical Illness) to UOB customers
• To pro-actively highlight the unique selling features of every insurance plan
• Understand customer’s concern and address their needs through active listening
• Handle customer’s objection professionally and to conduct sales call in a persuasive and engaging manner with customers to ensure closure
• Strong ability and confidence to cross-sell (e.g. a 2nd insurance plan)
• Consistently meet and exceed sales targets set by management monthly
• Apply diligence and integrity in the selling process to ensure sales calls conducted in accordance to the bank’s quality assurance standards

Job Requirements

• Min 3 GCE O level is required
• Highly persuasive and comfortable with handling customer’s objections
• Thrive in a fast-paced environment to consistently meet or exceed sales targets
• Strong ability to transit from selling one product to another with ease
• Willing to learn and apply new techniques to improve skillsets
• Must be certified with BCP and PGI
• Relevant insurance background is required
• Basic salary will commensurate with relevant experience
• Candidates can look forward to high/attractive incentives with strong sense of job satisfaction.