Night Manager

National Service Resort & Country Club; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality service provider in Singapore is looking for a dedicated individual to manage daily operations during night shifts. Responsibilities include conducting checks on facilities, managing guest issues, and maintaining the opening hours and safety protocols. The ideal candidate will have at least 2 years of experience in the hospitality industry, strong customer service skills, and good problem-solving abilities. Attractive employee benefits are offered, including annual leave, bonuses, and medical coverage.

Benefits

Annual and medical leave

Annual Wage Supplement

Variable bonus

Subsidies for medical, dental & holiday

Long Service Award

Birthday gift

Corporate rate for selected tourist attractions

Privileged rates for club facilities usage

Privileged rates for club facilities

Qualifications

• Minimum 2 years experience in a similar capacity in the hospitality industry.
• Prepared to work on weekends and public holidays.
• Good problem-solving and decision-making abilities.

Responsibilities

• Conduct periodic checks on the facilities and guests.
• Manage ingress vehicle traffic and incidents at the premises.
• Ensure opening and closing hours are enforced.

Skills

Customer service orientation

Interpersonal skills

Communication skills

Problem-solving skills

Decision-making skills

Education

GCE ‘O’ Level / Diploma in Hospitality Management

Job description

TheJob:

Daily Operations:

• Conduct periodic checks on the facilities and guests, and rectify any issues found according to established bye-laws. Contain and manage any incidents at the premises.

• Ensure the opening and closing hours are enforced, including housekeeping staff and supervisors presence till closing time, and facilities are open/locked according to the bye-laws.

• Manage ingress vehicle traffic.

• Attend to any feedback/complaint during the night and submit a detailed incident report to the management for info or follow-up after the shift.

Requirements:

• Minimum GCE ‘O’ Level / Certificate or Diploma in Hospitality Management with 2 years experience in a similar capacity in the hospitality industry

• Customer service oriented

• Possess good interpersonal and communication skills

• Good problem-solving and decision-making skills

• Must be prepared to work on weekends and public holidays

Additional Information:

• Work Location: 326 Sealand Road Singapore 508252

• 4-day work week (Mon to Sun)

• Working hours: 8:00pm to 8:00am

• Shift allowance provided

AttractiveEmployee Benefits (for all permanent full-time positions only*)

• Annualandmedicalleave

• Annual Wage Supplement (13th month bonus)

• Variable bonus

• Subsidies formedical, dental & holiday

• Medicalandgroup insurance coverage

• LongServiceAward

• Birthday gift

• Corporate rate for selected tourist attraction

• Privileged rates for usageofClub facilities

*Terms & conditions apply.

We regret that only shortlisted candidates will be notified.