Aviation Customer Service Crew

ELITEZ PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading aviation industry player is expanding its Customer Service Team at Changi Airport, seeking committed individuals for both full-time and part-time roles. Responsibilities include guiding passengers, managing queues, and assisting with baggage inquiries. Candidates should have at least GCE 'N' Level qualification, possess a positive attitude, and demonstrate excellent customer service and interpersonal skills. This role offers flexible shifts and transportation claims.

Benefits

Flexible Shifts

Transportation Claims

Qualifications

• GCE 'N' Level or higher is required for the role.
• Must demonstrate a positive attitude and strong commitment to customer service.
• Basic computer proficiency is necessary.

Responsibilities

• Triage health documents and vaccination certificates.
• Guide passengers to Automated Check-In Kiosks.
• Manage entrances to FAST Assistance queue.
• Assist passengers with baggage and relevant queries.
• Escort VIP or passengers with special needs.
• Escort VIP or passengers from check-in to gate/lounge.

Skills

Positive Attitude

Top-notch Customer Service

Good Interpersonal Skills

Basic Computer Skills

Education

GCE ‘N’ Level & Above

Job description

Overview

Join Our Client, a Leading Aviation Industry Player!

We are expanding our Customer Service Team at Changi Airport and are looking for committed individuals to join us. Full time and part‑time is available.

Job Highlights

• Concierge Experiences
• Flexible Shifts
• Transportation Claims

Responsibilities

• Triage health documents & vaccination certificates
• Guide passengers to Automated Check-In Kiosks
• Manage entrances to FAST Assistance queue
• Assist with baggage & relevant queries
• Escort VIP/ passengers with special needs
• Escort VIP/ passengers from check-in to gate/lounge

Qualifications

• GCE ‘N’ Level & Above
• Positive Attitude & Top-notch Customer Service
• Good Interpersonal Skills & Basic Computer Skills.

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

Kindly take note that you will be employed under Elitez Pte Ltd and will be working with our business partners for the above mentioned project.