Frontline Call Center Agent – Customer Support

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A staffing agency in Singapore seeks a customer service representative as the first point of contact for customers. The ideal candidate should have a GCE O levels and 1-2 years of experience in a call center or customer service role. Key responsibilities include providing satisfactory explanations to customers, alerting superiors of service failures, and performing ad-hoc duties related to contact center projects. Interested candidates are encouraged to send their resume via email or messaging services.

Qualifications

• 1-2 years of call centre/customer service experience.
• Ability to multitask in typing and speaking over the phone.

Responsibilities

• Act as the first point of contact for customers.
• Provide satisfactory explanations to customers.
• Alert superior of recurring service failures.

Skills

Good interpersonal skills

Multitasking

Education

GCE O levels

Job description

A staffing agency in Singapore seeks a customer service representative as the first point of contact for customers. The ideal candidate should have a GCE O levels and 1-2 years of experience in a call center or customer service role. Key responsibilities include providing satisfactory explanations to customers, alerting superiors of service failures, and performing ad-hoc duties related to contact center projects. Interested candidates are encouraged to send their resume via email or messaging services.