Front Office Executive (Hotel Industry)

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality management company in Singapore is seeking a customer-focused professional to provide personalized service to guests. The role requires at least 1 year of front office experience and a diploma in Hotel Management. You will be responsible for managing guest requests, handling cashier duties, and promoting upselling programs to enhance the guest experience. Interested applicants should send their resumes to the provided email.

Qualifications

• Minimum 1 year front office/customer service experience in the hotel industry.
• Ability to handle cashiering duties and manage a cash float.

Responsibilities

• Provide personalized service to guests and handle their requests.
• Assist guests with inquiries about transportation and reservations.
• Promote upselling programs of the property.

Skills

Excellent communication skills

Presentation skills

Education

Diploma in Hotel Management or related field

Job description

Job Description

• Provide personalized service to guests and promptly handle their requests to ensure a seamless stay experience.
• Perform cashiering duties and carefully manage the cash float.
• Answer incoming and outgoing calls in a professional manner.
• Promote the property's upselling programs.
• Assist guests with inquiries regarding transportation, directions, restaurant reservations, and other services.

Requirements

• Diploma in Hotel Management, or a related field.
• Minimum 1 year front office/customer service of experience in hotel industry.
• Excellent communication and presentation skills.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [e-mail];

EA License No.: 13C6305

Registration No.: R23117856 CHOE KIN MUN

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