Front Desk & Operations Coordinator

MindMatters Therapy Practice Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare service provider in Singapore seeks a Front Desk Administrator to manage client interactions and administrative tasks. The role involves greeting clients, scheduling appointments, handling correspondence, and supporting daily operations. Candidates should possess a diploma and 3+ years of related experience, with strong customer service skills and proficiency in Microsoft Office and Google Suite. This full-time position requires working five days a week, including Saturdays.

Qualifications

• 3+ years of administrative experience, preferably in customer-facing roles.
• Fluent in English both oral and written.
• Prior experience in a clinical setting is a bonus.

Responsibilities

• Greet clients, respond to inquiries, and provide excellent customer service.
• Schedule, confirm, and manage appointments efficiently.
• Handle phone calls, emails, and correspondence professionally.
• Oversee daily operations, manage records, files, and databases.
• Process payments, invoices, and expenses.

Skills

Excellent customer service and communication skills

Strong organisational skills

Time management skills

Problem-solving skills

Detail-oriented

Proactive attitude

Ability to maintain confidentiality

Education

Diploma qualification

Tools

Microsoft Office

Google Suite

Quickbooks

Job description

A healthcare service provider in Singapore seeks a Front Desk Administrator to manage client interactions and administrative tasks. The role involves greeting clients, scheduling appointments, handling correspondence, and supporting daily operations. Candidates should possess a diploma and 3+ years of related experience, with strong customer service skills and proficiency in Microsoft Office and Google Suite. This full-time position requires working five days a week, including Saturdays.