Front Desk/Guest Service Executive

AlwaysHired Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A modern luxury hotel in Singapore is seeking a friendly and service-oriented Guest Service Executive to deliver exceptional customer experiences. You will work closely with the Assistant Manager, addressing guest inquiries and complaints, ensuring service standards are met, and maintaining professional relationships. The position offers a 5-day work week with rotating shifts and a basic salary ranging from $2,800 to $3,200, along with meal allowances and variable bonuses.

Benefits

Meal Allowance

Variable Bonus

Qualifications

• Friendly and service-oriented attitude.
• Ability to handle guest complaints effectively.
• Strong communication skills for interactions with guests and staff.

Responsibilities

• Deliver courteous and timely service to hotel guests.
• Address guest complaints and inquiries promptly.
• Maintain professional relationships with hotel personnel.

Job description

A modern luxury hotel with a story to tell! We are looking for a friendly and service-oriented Guest Service Executive to deliver exceptional customer experience!

Benefits:

• Work Schedule:5-day work week (rotating shifts – Morning, Afternoon, and Night)

• Basic Salary: $2,800 – $3,200

• Meal Allowance

• Variable Bonus

The Role:

• Work closely with the Assistant Manager to deliver courteous and timely service to all hotel guests.

• Address guest complaints, requests, and inquiries promptly and tactfully.

• Understand guest preferences to ensure services meet their expectations.

• Stay informed about hotel facilities, functions, and tourist-related information.

• Maintain professional and courteous relationships with all hotel personnel and ensure effective communication.

• Handle any additional tasks assigned by superiors diligently and professionally.

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available atwww.alwayshired.com.sg/privacy-policy.

Gisalle Lim

Registration Number: R23115299
AlwaysHired Pte Ltd
EA Licence No: 24C2293