Front Desk Executive (Herbal Clinic)

ZHONG QI FUTURE (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Yishun is seeking a Front Desk Executive to provide exceptional customer service and manage daily operations. Responsibilities include greeting and assisting customers, handling appointments, and managing inquiries. Ideal candidates should have customer service experience, good communication skills, and a friendly demeanor. The position offers a pleasant working environment, Monday to Friday schedule, and a salary of $2,300 to $2,500 monthly.

Benefits

Work-life balance

Convenient location

Opportunity to learn about herbal wellness

Qualifications

• Prior customer service or reception experience preferred.
• Pleasant, polite, and service-focused personality.
• Able to multitask and work independently.

Responsibilities

• Greet and assist walk-in customers and patients.
• Handle appointment bookings and scheduling.
• Manage phone and email enquiries.
• Support clinic operations and administrative tasks.

Skills

Customer service

Communication skills

Multitasking

Computer proficiency

Tools

MS Office

Job description

Location: Yishun

Salary: $2,300 – $2,500 per month

Work Days: Monday to Friday

We are looking for a friendly and service-oriented Front Desk Executive to join our herbal clinic in Yishun. You will be the first point of contact for customers, helping to create a warm, welcoming, and professional environment.

Key Responsibilities

• Greet and assist walk-in customers and patients
• Handle appointment bookings, scheduling, and follow-up reminders
• Manage phone and email enquiries
• Process customer registrations, payments, and receipts
• Maintain front desk cleanliness and ensure a pleasant clinic environment
• Support clinic operations and administrative tasks
• Coordinate with therapists/practitioners on daily appointments
• Handle basic data entry and documentation

Requirements

• Prior customer service or reception experience preferred
• Pleasant, polite, and service-focused personality
• Good communication skills
• Basic computer proficiency (MS Office/booking systems)
• Able to multitask and work independently
• Interest in wellness, TCM, or herbal therapies is a bonus

What We Offer

• Salary: $2,300 – $2,500
• Monday to Friday schedule (work‑life balance)
• Convenient Yishun location
• Friendly and supportive working environment
• Opportunity to learn about herbal wellness and natural therapies

How to Apply

Please send your resume to [e-mail] with the subject line:

“Application – Front Desk Executive(HerbalClinic)”