Front Desk & Customer Service Associate [Bishan / Meals Provided / Base + Bonus] – EH03

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local recruitment agency in Singapore seeks a Customer Service cum Receptionist to handle front desk operations, engage with customers, and provide administrative support. The role requires excellent customer service skills and the ability to manage inquiries efficiently. Candidates should have relevant experience and strong organizational abilities. This is a 1-year renewable contract with a competitive salary range of SGD 2,500 to SGD 3,500 plus bonuses. Benefits include meals provided during work hours.

Benefits

Lunch & Tea meals provided

Qualifications

• 1 year of experience in customer service or reception roles.
• Proficient in managing calls and customer inquiries.
• Ability to maintain an organized workspace.

Responsibilities

• Serve as the first point of contact for visitors and callers.
• Assist customers with service appointments and follow-up.
• Handle incoming mails and maintain a clean reception area.
• Provide administrative support including data entry and filing.
• Receive payments and manage office supplies.

Skills

Customer service skills

Communication skills

Organizational skills

Time management

Job description

Customer Service cum Receptionist [ 1 Year Renewable Contract ]

Working Days: 5 Days Alternate Saturday, 9am-6pm / 9am-3pm

Salary: $$2,500 - $3,500 + Bonus

Lunch & Tea meals are provided

Location: (Bishan / Upper Thomson)

Key Responsibilities

1. Front Desk & Reception

• Serve as the first point of contact for visitors, callers, and walk-in customers
• Manage incoming calls and route to relevant departments
• Handle incoming/outgoing mail, parcels, and courier coordination
• Maintain a clean and organized reception area

2. Customer Service & Follow-Up

• Call customers for service reminders and appointment confirmations
• Assist with booking service appointments and answering basic enquiries
• Maintain customer records and follow-up for after-sales engagement

3. Sales Support & Lead Generation

• Contact customers for quotations and service proposals
• Promote company services, packages, and promotions
• Generate leads and support monthly sales targets

4. Review & Marketing Support

• Encourage customers to leave reviews and maintain feedback records
• Support marketing initiatives and appear in media content when needed

5. Administrative Support

• Perform data entry, filing, and record maintenance
• Assist with appointment scheduling and office coordination
• Manage office supplies and monthly lunch orders

6. Payment & Receipt Handling

• Receive customer payments and issue receipts according to company procedures

7. Driving / Vehicle Handling (Optional)

• Preferably possess a valid driving license and assist in moving customer vehicles when required

8. Other Duties

• Liaise with vendors or service providers
• Perform ad-hoc tasks as assigned by management

✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279