Fresh Produce Quality Manager – Fish & Seafood

NTUC FAIRPRICE CO-OPERATIVE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail company in Singapore is seeking a detail-oriented Technical Manager for Fresh Produce. This role focuses on overseeing quality standards for Fish & Seafood offerings across retail locations, ensuring high food quality and customer satisfaction. Responsibilities include developing SOPs, resolving quality complaints, and enhancing the cold chain process. Candidates should have a Bachelor's degree in Food Science and over 5 years of relevant experience. Strong analytical and communication skills are essential, along with proficiency in MS Excel and retail inventory systems.

Qualifications

• 5+ years of experience in a fresh food quality or food safety role, preferably in a retail environment.
• Excellent communication skills and the ability to train and influence cross-functional teams.
• Strong analytical and problem-solving skills; data-driven mindset.

Responsibilities

• Define, implement, and maintain quality standards for our fresh food categories.
• Address and resolve any quality-related complaints in collaboration with store teams.
• Develop and enforce SOPs for storage, handling, and display of fresh foods.
• Drive continuous improvement initiatives for Fresh Produce.
• Monitor and optimize the cold chain process from supplier to store to ensure product freshness.

Skills

Analytical skills

Communication skills

Problem-solving skills

Training

Education

Bachelor’s degree in Food Science, Microbiology, Food Technology, or related field

Tools

MS Excel

SAP

Oracle

Job description

A leading retail company in Singapore is seeking a detail-oriented Technical Manager for Fresh Produce. This role focuses on overseeing quality standards for Fish & Seafood offerings across retail locations, ensuring high food quality and customer satisfaction. Responsibilities include developing SOPs, resolving quality complaints, and enhancing the cold chain process. Candidates should have a Bachelor's degree in Food Science and over 5 years of relevant experience. Strong analytical and communication skills are essential, along with proficiency in MS Excel and retail inventory systems.