Food & Beverage Operations Executive

Grand Park City Hall; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A luxury hotel in Singapore seeks a Food & Beverage Operations Executive to ensure smooth service delivery and guest satisfaction. The role includes coordinating food operations, maintaining high-quality standards, and managing customer interactions efficiently. We're looking for someone with 2–3 years of relevant experience in the hospitality or food & beverage industry, strong communication skills, and a commitment to exceptional service. Join our passionate team and impact our guests positively.

Qualifications

• 2–3 years of related experience in hospitality or food & beverage.
• Strong communication and interpersonal skills.
• Commitment to delivering excellent customer service.

Responsibilities

• Coordinate food and beverage operations for service delivery.
• Ensure high-quality food and beverage standards are consistently met.
• Welcome guests and provide attentive service.

Skills

Strong communication skills

Interpersonal skills

Attention to detail

Ability to work under pressure

Job description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

The Food & Beverage Operations Executive provides day-to-day operational support to ensure smooth service delivery and consistent guest satisfaction. This role assists in implementing F&B initiatives, coordinating promotions, monitoring service standards, and supporting cost control efforts. The Executive also contributes to staff communication and feedback collection, playing a key role in maintaining operational efficiency and a positive dining experience.

Job Responsibilities

• Coordinate food and beverage operations including sales, customer service, and promotional activities.
• Ensure consistent delivery of high-quality food and beverage standards to meet customer satisfaction.
• Oversee the presentation, supervision, and control of service to optimize profitability and guest experience.
• Prepare mise-en-place and ensure side stations are fully stocked with food items, crockery, chinaware, and other essentials before each shift.
• Replenish supplies and linen as needed throughout service.
• Welcome guests warmly, escort them to their tables, and provide attentive service.
• Accurately take and serve food and beverage orders in a timely manner.
• Present bills and process payments efficiently and courteously.
• Perform additional duties as assigned by the supervisor or management team.

Job Requirements

• 2–3 years of related experience, ideally within hospitality, food & beverage industries.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and as part of a team.
• Attention to detail and commitment to delivering excellent customer service.