food & beverage executive

JARS VENTURES PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A Singapore-based restaurant is looking for a F&B Executive to coordinate daily operations and deliver excellent customer service. You will be responsible for managing staff, ensuring compliance with safety regulations, and optimizing operational costs. Ideal candidates should have a Bachelor's degree and strong leadership skills. The role offers a monthly salary between SGD 2,800 and SGD 3,800.

Qualifications

• Degree holder or equivalent.
• Strong leadership, motivational and people skills required.
• Keen interest to learn operational and management skills.

Responsibilities

• Coordinate daily Front of the House and Back of the House operations.
• Deliver superior service and maximize customer satisfaction.
• Train new and current employees on customer service practices.

Skills

Multitasking

Management Skills

Leadership

Microsoft Excel

Quality Control

Interpersonal Skills

Operations Management

Customer Service

Hospitality

Education

Bachelor's Degree or equivalent

Job description

Overview

Coordinating daily restaurant operations

Delivering superior food and beverage service and maximizing customer satisfaction. Responding efficiently and accurately to restaurant customer complaints. We are looking for a F&B Executive to be under training to lead all aspects of our business. You will deliver high-quality service standards and motivate our staff to provide excellent customer service. You will ensure efficient restaurant operation, maintain the restaurant’s revenue, profitability and quality goals. You will ensure we comply with health and safety regulations. You should have management skills and experience in both front and back of the house to oversee front line operations efficiency and back of the house management. You will set work schedules, oversee food prep and ensure compliance with health and safety regulations. We’ll lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant marketing efforts
• Recommend ways to reach a broader audience
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Degree holder or equivalent
• Strong leadership, motivational and people skills
• Keen interest to learn operational and management skills
• Ability to multi-task and excellent organizational skills
• Ability to adapt in fast-paced and fast-changing environment
• Able to keep up with operations/shift hours
• Ability to cope with stress and unforeseen circumstances

Skills

• Ability to Multitask
• Management Skills
• Leadership
• Microsoft Excel
• Quality Control
• Restaurants
• Stress
• Housekeeping
• Interpersonal Skills
• Inventory
• Operations Management
• Sanitation
• Compliance
• Cashiering
• Customer Satisfaction
• Team Player
• Customer Service
• Hospitality

Key Information

• Job Post Duration 14 Calendar Days
• Number of Vacancies 5
• Job Function F&B Position
• Level Executive
• Minimum Years of Experience 0
• Employment Type Full Time
• Minimum Qualification Level Bachelor\'s Degree or equivalent
• Field of Study Business & Administration n.e.c. (including entrepreneurship), Hospitality Mgt, Culinary Skills Degree
• Monthly Salary Range (SGD) $2,800 - $3,800
• Government Support No schemes selected

Workplace Details

• Workplace Address Local
• Postal Code 408528
• Block/House No: 1 Engku Aman Turn, #01-03
• Building Name: Wisma Geylang serai