Finance Operations Executive

FIRSTCOM ACADEMY PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

A leading educational institution in Singapore is hiring a Finance Operations Executive to assist in smooth financial processes related to learner payments and funding. The role requires liaising with learners about payment issues and ensuring compliance with grant funding policies. Candidates should have a diploma in Finance or related fields and strong analytical, communication, and problem-solving skills. The position offers working hours from 9am to 6pm, Monday to Friday.

Qualifications

• Prior experience in finance operations or accounts receivable is an advantage.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Contact learners regarding SkillsFuture Credit or PSEA payments for resubmission.
• Propose options to assist learners with payment processes.
• Prepare and submit appeal requests to SkillsFuture Singapore for grant funding.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Education

Diploma/Degree in Finance, Accounting, Business Administration or related field

Tools

Microsoft Excel

Financial systems

Job description

Position Overview

The Finance Operations Executive will assist the Finance Operations Manager in ensuring smooth financial processes related to learner payments, funding claims, and reconciliations. This role requires a proactive individual who can handle financial transactions, liaise with learners regarding payment and funding issues, and ensure compliance with grant funding policies.

Key Responsibilities

• Contact learners with issues related to SkillsFuture Credit (SFC) or Post-Secondary Education Account (PSEA) payments for resubmission.
• Propose possible options to assist learners in completing resubmission processes or explore alternative payment methods to facilitate course payments.
• Prepare and submit appeal requests to SkillsFuture Singapore (SSG) for grant funding appeal eligibility, ensuring all required documentation and justifications are provided.
• If a refund is required, obtain the necessary approvals and request the Accounts Payable Executive to process the refund (e.g., for cases involving a change in payment method or adjustment in grant eligibility from 50% to 70%).
• Ensure that all payment issues are resolved promptly, and financial records are updated and maintained accurately.
• Work closely with other team members to ensure that payments are properly reconciled and discrepancies are addressed efficiently.

Requirements

• Diploma/Degree in Finance, Accounting, Business Administration, or a related field is a plus.
• Prior experience in finance operations, accounts receivable, or related roles is an advantage.
• Strong analytical and problem-solving skills with attention to detail.
• Good communication and interpersonal skills to liaise with learners and internal teams.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Excel and financial systems is a plus.

Working Hours

• 9am - 6pm (Monday - Friday)