Field Service Engineer

Resourcing Life Science; Singapore; On-site; SGD 65,000 - 85,000; Full time

Job summary

A medical technology company in Singapore is seeking a Medical Field Service Engineer. In this role, you will be responsible for the installation, maintenance, and repair of technical equipment at customer sites. Ideal candidates will have 2-3 years of experience in the field, strong troubleshooting skills, and excellent English communication skills. The role requires global travel up to 70%. A diverse and dynamic work environment is offered.

Qualifications

• 2-3 years of experience as a Medical Field Service Engineer.
• Minimum 2 years of experience in calibration and repair of medical devices.
• Excellent troubleshooting and problem-solving skills.
• Very good English language skills, both written and spoken.
• Willingness to travel globally 70%.

Responsibilities

• Installation, removal, and relocation of technical equipment.
• Verify equipment compliance with specifications.
• Conduct on-site repairs for equipment malfunctions.
• Investigate customer-reported technical problems.
• Prioritize and schedule field service activities.
• Plan and execute on-site maintenance and upgrades.

Skills

Troubleshooting

Problem-solving

English proficiency

Job description

What to Expect

• Installation, removal, and relocation of technical equipment at customer sites.
• Verify equipment compliance with required specifications and standards.
• Conduct on-site repairs to diagnose and resolve equipment malfunctions effectively.
• Investigate technical problems reported by customers through remote channels.
• Identify the underlying causes of technical issues through analysis and diagnostics.
• Guide customers through problem-solving steps and provide remote assistance for issue resolution.
• Prioritize and schedule field service activities based on the urgency and business impact of customer requests.
• Plan and execute on-site corrective maintenance, equipment upgrades, and proactive preventive maintenance to ensure continuous customer operations.
• Perform scheduled on-site interventions to maintain equipment functionality and prevent potential disruptions.

Qualifications

• 2-3 years of experience as a Medical Field Service Engineer
• Min 2 years of experience in calibration, repair, validation, qualification for equipment (Medical device / Pharma )
• Excellent troubleshooting and problem-solving skills.
• Very good English language skills, both written and spoken
• Availability to travel globally 70%

If you have difficulty in applying, have any questions or you cannot find what you are looking for please contact us on 0044 (0) 207 421 0000 or email [e-mail]

Tagged as: Field Engineer