Field Service Engineer [Automation | Installation | Commissioning | Troubleshooting | Maintenance]

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading automation services company in Singapore is seeking a Field Service Engineer with 3-5 years of relevant experience. The successful candidate will be responsible for installing, troubleshooting, and maintaining automation equipment, acting as a technical liaison with customers. Strong skills in repairing mechanical and electrical systems are required, along with a diploma in a relevant field. Competitive compensation and opportunities for growth are provided.

Qualifications

• Minimum 3-5 years of experience in a relevant field.
• Strong technical skills in troubleshooting and repairing systems.
• Preferred diploma in Electronics or Mechanical Engineering.

Responsibilities

• Conduct on-site installation and servicing of automation equipment.
• Troubleshoot product failures and replace parts as necessary.
• Provide technical service support as a liaison with customers.
• Assist engineering teams with Factory Acceptance Testing.
• Advise customers on operation and maintenance procedures.

Skills

Troubleshooting mechanical systems

Repairing electrical systems

Customer service

Communication skills

Education

Diploma in Electronics or Mechanical Engineering

Job description

[Job ID: 1391198]

Responsibilities

• Conduct on-site installation, commissioning, servicing, training, and maintenance of automation equipment and systems.
• Identify, analyze, and troubleshoot product failures, including installation of new components and replacement parts.
• Provide technical service support and act as the technical interface between customers and the Company.
• Assist engineering teams with Factory Acceptance Testing (FAT) and installation preparation works.
• Advise customers on equipment operation, maintenance procedures, and potential system modifications.
• Provide expert technical advice to customers to ensure optimal system performance and reliability.
• Communicate effectively with management and end users to implement timely and appropriate resolutions.
• Provide regular job status updates to the Service Manager to ensure timely closure of all open service requests.
• Collaborate closely with the Customer Service Team to maintain high levels of customer satisfaction.
• Respond to phone and on-site technical support requests as assigned.
• Analyze technical problems and determine appropriate solutions independently or as part of a team.
• Promote and support value-added services such as spare parts, system upgrades, and service contracts during customer interactions.
• Prepare and submit accurate and detailed service reports in a timely manner.
• Support engineering teams in ongoing product development and continuous improvement initiatives.
• Stay current with emerging technologies, equipment updates, and industry best practices.
• Perform any other ad-hoc duties as assigned.

Requirements

• Minimum 3–5 years’ relevant experience as a Field Service Engineer or in a similar role.
• Strong technical skills in troubleshooting and repairing mechanical, electrical, and/or electronic systems.
• Diploma in Electronics, Mechanical Engineering, or a related field is preferred.

To apply, please send your updated resume to [e-mail]

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