F&B Retail Operations Supervisor

ANRADUS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading F&B company in Singapore is seeking an experienced F&B Retail Operations Supervisor. Responsibilities will include overseeing daily restaurant and supermarket operations, training staff, and ensuring high standards of service and compliance. The ideal candidate should possess strong customer service skills and 2 years of related experience. This is a permanent role with a salary package up to SGD 3000, including overtime and performance bonuses.

Qualifications

• Min. 2 years of experience in a related field.
• Must have food hygiene certificate.
• Excellent personal hygiene practices required.

Responsibilities

• Oversee daily restaurant activities and manage supermarket operations.
• Train and supervise restaurant staff ensuring exceptional service.
• Ensure store premise is well maintained, clean and safe.
• Respond to customer feedback and resolve complaints professionally.
• Monitor inventory to ensure all products are adequately stocked.

Skills

Customer service

Food hygiene practices

Staff training and supervision

Job description

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Retail Operations Supervisor / Restaurant and Retail Supervisor
• Working Location: West – West Coast (Nearest MRT: Clementi) / South – Anchorpoint (Nearest MRT: Queenstown) – Please choose your preferred outlet
• Working Hours: 5.5 days, 11.30 am-10pm
• Salary Package: Gross Up to SGD 3000 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for overseeing daily restaurant activities and managing the associated retail supermarket operations
• Training and supervision of restaurant staff ensuring exceptional service
• Ensuring the store premise is well maintained, clean and safe
• Ensure pleasant atmosphere for diners
• Overseeing food presentation and supermarket products to ensure compliance with regulations
• Checking in on dining customers to enquire about food quality and service
• Reviewing customers feedbacks to develop and implement ways to improve customer service
• Resolving customer complaints in timely and professional manner
• Report any incident/accident, customer complaints or feedback to superior
• Perform all duties of a cashier
• Place purchase order from supplier, Assist in operation to ensure smooth and efficient operation
• Monitoring supermarket inventory, ensuring all products and other restaurant essentials are adequately stocked
• Ensure supermarket products are stocked, displays and attractive, priced correctly and displayed in a safe manner

APPLY NOW!!!

• Min.2 year of working experience in a related field
• Have good personal hygiene practices
• Must have food hygiene certificate
• Maintain quality, excellent service & cleanliness at all times
• Comfortable to work during weekend and public holiday

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #76205 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131