F&B Front-of-House Leader — Drive Service Excellence

COMMUNAL CONNECTIONS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A growing restaurant company in Singapore is seeking a hands-on leader to manage front-of-house operations. The ideal candidate should have 1–2 years of experience in a supervisory role within the F&B industry, strong leadership skills, and the ability to resolve customer issues effectively. Responsibilities include overseeing service flow, mentoring staff, and ensuring compliance with safety protocols. Candidates must be flexible with shifts, weekends, and public holidays.

Qualifications

• Minimum 1–2 years’ experience in an F&B supervisor or senior service crew role.
• Strong leadership and interpersonal skills.
• Confident in handling customer issues and making decisions under pressure.

Responsibilities

• Oversee day-to-day front-of-house operations.
• Supervise and mentor service crew.
• Manage customer experience and resolve service issues.
• Track daily sales and upselling effectiveness.

Skills

Leadership

Customer service

Operational efficiency

Communication

Job description

A growing restaurant company in Singapore is seeking a hands-on leader to manage front-of-house operations. The ideal candidate should have 1–2 years of experience in a supervisory role within the F&B industry, strong leadership skills, and the ability to resolve customer issues effectively. Responsibilities include overseeing service flow, mentoring staff, and ensuring compliance with safety protocols. Candidates must be flexible with shifts, weekends, and public holidays.