F&B Assistant Store Manager

AMACHA CHAPTER ONE PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A premier beverage company in Singapore is seeking an Assistant Store Manager to lead daily operations, manage staff, and enhance customer experiences. Ideal candidates should possess a diploma or degree in a relevant field, have retail or F&B experience, and demonstrate strong leadership and communication skills. This role requires flexibility with shifts, including weekends and holidays, ensuring compliance with safety and quality standards.

Qualifications

• Diploma or Degree preferred in relevant fields.
• Retail or F&B experience with supervisory or managerial exposure (typically 2–5+ years).
• Strong leadership and communication skills.

Responsibilities

• Execute day-to-day operations, ensuring efficient opening and closing procedures.
• Supervise and delegate tasks to staff during shifts.
• Model and ensure excellent customer service.

Skills

Leadership

Customer Service

Communication

Education

Diploma / Degree in Business, Retail Management, Hospitality or related field

Job description

Assistant Store Manager Key Responsibilities

✨ Operational Leadership & Execution

• Daily Oversight: Execute and oversee the day-to-day operation, including efficient opening and closing procedures and maintaining smooth shift transitions.
• Compliance Support: Assist the Store Manager in ensuring the store maintains strict compliance with all health, safety, food safety, and sanitation guidelines.
• Facility Management: Conduct regular checks to ensure the store is in excellent condition and that the workplace and customer areas are hygienic and well-maintained.

✨ Staff Supervision & Development

• Shift Management: Directly supervise and delegate tasks to store staff during assigned shifts, ensuring all roles are covered and duties are performed efficiently.
• Training & Coaching: Assist the Store Manager with onboarding new hires and providing ongoing coaching and feedback to staff on performance, service delivery, and product knowledge.
• Scheduling: Support the creation and adjustment of staff schedules to meet operational needs and labor cost targets.

✨ Customer Experience & Product Quality

• Service Champion: Model and ensure that all customers receive excellent, friendly, and welcoming service. Resolve customer complaints and issues efficiently and professionally.
• Quality Control: Directly oversee the preparation and presentation of AMACHA beverages to ensure consistent product quality and adherence to brand recipes.

✨ Inventory & Financial Support

• Stock Management: Assist the Store Manager with managing inventory levels by accurately receiving deliveries, performing daily stock checks, and assisting with regular, detailed stock counts.
• Ordering Support: Identify stock needs and communicate them clearly to the Store Manager to ensure timely ordering of raw materials, ingredients, and supplies.

🎯 Requirements / Qualifications

• Diploma / Degree in Business, Retail Management, Hospitality or related field preferred.
• Retail or F&B experience with supervisory or managerial exposure (typically 2–5+ yrs).
• Strong leadership, communication and customer service skills.
• Ability to work flexible shifts including weekends and public holidays.