Experiences Creator (Sales)

THE EXPERIENCES FIRM PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading travel and sports experiences firm in Singapore seeks an experienced individual to design and curate unforgettable experiences for clients. The role involves managing client relationships, overseeing projects from proposal to delivery, and ensuring high standards of service. Candidates should have a passion for sports and relevant experience, as well as strong communication skills. Flexibility for travel and working hours is essential.

Qualifications

• Minimum 2 years of relevant experience in travel or sports industry.
• Fluent in English and at least one additional language.
• Self-motivated with strong organizational skills.

Responsibilities

• Curate and design sports and travel experiences for clients.
• Maintain client relationships and manage projects end-to-end.
• Oversee operational execution during overseas programmes.

Skills

Strong interest in sports

Interpersonal skills

Communication skills

Team player

Education

GCE ‘A’ Level or Diploma/Degree in related fields

Job description

The Role:

Be part of the team that curates and designs best‑in‑class experiences to our partners and clients alike. Design best‑in‑class experiences for our clients through our partners, thus increasing our company’s outreach and network.

Key Tasks & Responsibilities:

• Understand clients’ experiential and programme objectives, and curate, plan, and customise sports and travel experiences to meet client requirements.
• Bring in sales
• Act as the main point of contact for assigned clients, ensuring clear communication and end-to-end project ownership from proposal to post‑trip follow‑up.
• Ensure high standards of service delivery through effective administration, coordination, documentation, and timely follow‑ups.
• Maintain strong knowledge of the company’s products, services, and experiences offerings to support effective client engagement.
• Lead and manage client groups during overseas programmes, ensuring operational excellence, safety, and a positive client experience.
• Work with our operations teams for on‑ground execution to deliver high‑quality and memorable experiences for clients.
• Build, engage, and maintain strong client relationships, including account management and repeat business development.

Prerequisites:

• Strong interest and passion for sports and sports-related experiences is essential.
• Minimum GCE ‘A’ Level qualification with at least 2 years of relevant working experience in a local travel agency, sports company, events company, or related industry; or
• Diploma / Degree in Tourism, Hospitality, Sports Management, Events Management, or related disciplines.
• Prior experience in the sports, travel, or events industry will be an advantage.
• Proficient in English and at least one additional language to liaise with clients and overseas partners.
• Strong team player with good interpersonal and communication skills.
• Self‑motivated, organised, and able to work independently in a fast‑paced and dynamic environment.
• Willingness to travel and work flexible hours, including weekends and public holidays, when required for overseas programmes.

Additional Information:

This role may require occasional overseas travel and flexible working hours, including weekends or public holidays, depending on programme requirements.

Only shortlisted candidates will be notified.