Executive / Senior Executive, Front of House Operation

Private Advertiser; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A law firm in Singapore is seeking a Front-of-House Operations Executive. The role involves managing receptionists, providing customer service, and coordinating events. Candidates should have a Bachelor's in Business Administration or related fields and a minimum of 5 years' experience in hospitality. This position requires excellent communication and organizational skills to enhance client experiences. Attractive benefits include training opportunities and competitive remuneration.

Benefits

Training & Upskilling

Wellness Activities

Competitive Remuneration

Qualifications

• Minimum of 5 years of experience in a similar role within the hospitality industry.
• Proven track record in managing front-of-house operations.
• Up-to-date knowledge of industry trends and best practices.

Responsibilities

• Lead and manage the team of receptionists and operators.
• Provide excellent customer service to all visitors.
• Handle inquiries from clients and resolve issues.
• Build and maintain relationships with vendors and stakeholders.
• Coordinate and execute multiple events per the health and safety regulations.

Skills

Excellent communication skills

Coordination skills

Customer service skills

Organizational skills

Teamwork

Education

Bachelor's degree in Business Administration

Diploma in relevant field with experience

Tools

Microsoft Office

Job description

Benefits

• Training & Upskilling
• Wellness Activities
• Competitive Remuneration

What are we looking for?

We are a law firm, looking for a Front-of-House Operations Executive with excellent communications and coordination skills to join our team. Your role will involve overseeing and managing all aspects of our front‑of‑house operations, ensuring a seamless and positive experience for our clients and guests. You’ll need to be organized, meticulous, self‑motivated, and resourceful. Excellent communication skills and the ability to work well within a team are essential for success in this role.

Key responsibilities include and not limited to:

• Leading and managing the team of receptionists and operators;
• Providing excellent customer service to all visitors and personnel;
• Handling inquiries from our clients, visitors, vendors and resolving issues effectively;
• Building and maintaining positive relationships with vendors, internal and external stakeholders to enhance the firm’s reputation and business opportunities;
• Coordinating and execution of multiple events as required across the different practice groups simultaneously with an understanding to prevailing health and safety regulation.

Requirement

• Bachelor's degree in Business Administration, Hospitality Management, or a related field. Diploma holders with relevant work experience are welcome to apply.
• Minimum of 5 years of proven experience in a similar role within the hospitality industry.
• Demonstrated success in managing front‑of‑house operations in a fast‑paced environment.
• Up-to-date knowledge of trends and best practices in the hospitality industry.
• Good proficiency in Microsoft Office applications.

Depending on experience and suitability, candidates will either be considered for the Executive or Senior Executive role.

Note: Please apply with your updated CV and a cover letter highlighting your relevant experience and skills. We regret that only shortlisted candidates will be notified.