Executive, Park Operations - Rainforest Wild Africa

Mandai Wildlife Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A wildlife management company in Singapore seeks an Executive for Park Operations. This full-time role involves managing daily park operations, ensuring guest satisfaction, and supporting staff management. Ideal candidates will have at least 2 years of relevant experience and excellent communication skills. Proficiency in Microsoft Office is essential. Willingness to work weekends and public holidays is required.

Qualifications

• At least 2 years of relevant experience, preferably with leadership and project management exposure.
• Pleasant, courteous, and confident demeanor.
• Willing to work on weekends and public holidays.

Responsibilities

• Ensure smooth day-to-day operations of the park.
• Deliver excellent guest experience and manage guest feedback.
• Assist in staff management, including manpower planning.

Skills

Leadership

Project management

Communication skills

Team player

Problem-solving

Microsoft Office proficiency

Education

Diploma or Degree qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Executive, Park Operations - Rainforest Wild Africa

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renowned wildlife parks connecting visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, integrating five wildlife parks with distinctive nature-based experiences, green public spaces, and an eco-friendly resort.

Job Duties And Responsibilities

• Perform shift responsibilities and ensure smooth day-to-day operations of the park, including queue and crowd management, and maintaining park cleanliness.
• Deliver excellent guest experience, including managing guest feedback on-ground and addressing service lapses.
• Manage incidents and raise incident reports as required.
• Ensure safe work practices are followed.
• Review, propose, and implement ideas to improve park operations and guest experience.
• Assist in staff management, including manpower planning, deployment, and training.
• Assist in generating and reviewing reports.
• Support wildlife management efforts.
• Manage assigned projects and portfolios.
• Perform other relevant duties as assigned.

Job Requirements

• Diploma or Degree qualification.
• At least 2 years of relevant experience, preferably with leadership and project management exposure.
• Pleasant, courteous, and confident demeanor.
• Excellent communication skills with proficiency in written and spoken English.
• Team player with the ability to work independently.
• Resourceful self-starter with a positive work attitude, good time management, and problem-solving skills.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Willing to work on weekends and public holidays.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Travel Arrangements

This job posting is active and not expired.