Executive Director

Helping Hand, The; Serangoon Garden Circus; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading social service organization in Singapore is seeking an Executive Director to oversee operations and strategic direction. The ideal candidate will possess strong leadership skills and experience in stakeholder management, with at least 3 years in senior management within a social service agency. This role requires a compassionate individual committed to the welfare and reintegration of ex-offenders, emphasizing team unity and operational excellence.

Qualifications

• Christian with a proven track record of applying faith to leadership.
• Experience with social service agencies and various stakeholders.
• Ability to prioritize the unity of the organization.

Responsibilities

• Lead with strategic foresight, ensuring alignment with the Board.
• Drive a culture of operational excellence across teams.
• Champion the welfare and reintegration of residents.
• Engage with stakeholders to position THH as a leader.
• Spearhead funding partnerships and initiatives.
• Build a strong volunteer base for organizational needs.
• Leverage digital platforms and ethical AI for ministry growth.

Skills

Leadership

Stakeholder Engagement

Team Building

Financial Management

Digital Transformation

Education

Degree in management or social work

Job description

JOB SUMMARY

The ED is appointed by and reports to the Governing Board (“Board”) and supports it to fulfil the vision and mission of The Helping Hand. The ED is expected to operate within broadly stated objectives set by the Board. The ED has full responsibility for the management, professional & spiritual development of the organization. At this level, spiritual maturity, initiative, judgement, analysis and creativity are required in relationship building, situational analysis and decision making.

The ED is expected to be hands on, actively present on-site and set standards of work as guided by Christian principles and professional standards. The job covers many differing, often complex activities in many areas including driving organizational transformation, stakeholder outreach & engagement and programmatic therapy for the rehabilitation of ex‑offenders. The ED should lead, inspire and manage all staff of the organization, from management of personnel, finance, administration, sales, partnerships to external media and communications. He/she nurtures teamwork across different units while balancing sometimes competing priorities between the operational, commercial and spiritual work of staff, ranging from key specialists, professional, administrative and contract staff.

DUTIES & RESPONSIBILITIES

1) Strategic Leadership & Governance Alignment

Lead THH with strategic foresight, budgeting, policy‑setting, and planning to fulfil its mission, ensuring alignment and accountability with the Board and relevant authorities.

2) Driving a Culture of Operational Excellence & Talent Development

Drive a culture of transparency, collaboration, and productivity across all teams, translate strategy into clear action plans and drive day‑to‑day execution. Develop, maintain and implement a system of proper monitoring and evaluation of the organization’s programs and services with an eye on building staff capabilities, including leadership skills in key roles with relevant values, competencies and knowledge to achieve organisational goals and establish stable ministry / social work support.

3) Resident Welfare & Reintegration

Champion the holistic welfare, growth, and societal reintegration of THH’s residents, anchoring all efforts in compassion and dignity.

4) Stakeholder Engagement & Ecosystem Positioning

Represent THH with integrity across government, media, churches, and social service partners, positioning THH as a humble leader in the drug rehabilitation ecosystem.

5) Fund Raising

Spearhead, develop and support key partnerships & projects to promote the ministry and sustainable funding of THH.

6) Volunteer Base Management

Build a strong volunteer base for various organisational needs including Bible study, worship and scheduled/ad‑hoc events.

7) Digital Transformation & Ethical AI Adoption

Leverage digital platforms and embrace AI ethically to enhance ministry reach, operational efficiency, and work initiatives growth.

DESIRED QUALIFICATIONS AND EXPERIENCE

1. Christian with a proven track record of applying his/her faith and Christian principles to the leadership of an organisation.
2. Experience working with a social service agency (SSA) and its stakeholders at all levels (for example, in the case of THH: Singapore Prison Service, Singapore Government, other halfway houses, social enterprises and social mobility charities, THH Board, management and a large pool of THH Board committee and Bible study volunteers).
3. Ability to build an effective team and prioritise unity of the organisation above individual units.
4. Degree in management or social work or other relevant qualifications is an advantage.
5. Experience in managing financial reporting and other charity governance requirements is essential.
6. At least 3 years in a Senior Management Position in an SSA in Singapore is preferred; and,
7. Professional experience in managing ex‑offenders is an advantage.

Please send in queries and/or application to:

CEO Search Committee

c/o Head, Ms Lim Ai Ling

Email: [e-mail]