Executive, Credit Management Services

VITAL; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A key government agency in Singapore is seeking an Executive for its Credit Management Services team. In this role, you will drive the recovery of debts from ex-civil servants while ensuring compliance with policies. Ideal candidates will have 1-2 years of experience in debt recovery management. You will engage with clients to find personalized solutions and implement effective strategies. The position offers growth potential, training opportunities, and a chance to contribute to transforming corporate services in the public sector.

Benefits

Career growth opportunities

Training in high-demand skills

Qualifications

• 1-2 years of debt recovery management experience preferred, but willingness to learn is valued.
• Strong judgment, analytical skills, and attention to detail required.
• Effective communication and teamwork abilities are essential.

Responsibilities

• Pursue debt recovery from ex-civil servants while ensuring compliance.
• Work individually with clients to personalize solutions.
• Implement credit management strategies to minimize non-payments.

Skills

Debt recovery management

Analytical skills

Attention to detail

Communication skills

Teamwork

Stakeholder management

Logical thinking

Numerical aptitude

IT savvy

Tools

Microsoft Office

Robotic Process Automation

Data analytics

Tableau

PowerBI

Job description

What the role is:

We are seeking a highly motivated Executive to join our Credit Management Services team. As a key member of our organisation, you will be responsible for ensuring the effective recovery of debts from ex-civil servants for our service partners.

What you will be working on:

• Actively pursue the recovery of debts from ex-civil servants to maximize recovery levels, while ensuring compliance with legislative requirements, agency policies and service standards.
• Work with each client and agency on an individual level to find personalized solutions that consider the welfare and hardship faced by ex-civil servants.
• Minimize non-payments and late payments by implementing effective credit management strategies, while taking into account the unique circumstances of ex-civil servants.

What we are looking for:

We are looking for individuals who are passionate to join us in transforming the delivery of Corporate Services for the Public Service. To be successful in the role, you should possess the following attributes and competencies:

• Preferably with 1 to 2 years of debt recovery management experience; candidates without relevant experience but possess good attitude and willingness to learn are welcome to apply.
• Strong judgement and analytical skills.
• Good attention to detail.
• Ability to work under pressure and deliver within stipulated timelines.
• Effective oral and written communication with good presentation skills.
• Ability to work both independently and as part of a team.
• Strong stakeholder management and customer service skills.
• Logical and critical thinking abilities.
• Strong numerical aptitude.
• IT savvy with excellent grasp of Microsoft Office and strong appreciation for current and upcoming technologies such as Robotic Process Automation (RPA), data analytics, artificial intelligence and other tools (e.g., Access, Macros, Power Query, VBA, Tableu, PowerBI) will be advantageous.

Note: Kindly provide your resume/CV in pdf format without any bookmarks. We regret to inform that only shortlisted candidates will be notified.

About VITAL

Looking to make an impact in your career? Join VITAL, a department under the Ministry of Finance that is transforming the delivery of corporate services in the Singapore Public Service. As the Central Agency for Corporate Shared Services, we provide HR, Payroll, Finance, Procurement and other essential services to over 100,000 public officers and 100 government agencies. Also as the Robotics & Automation Lead for corporate and administrative services domain, we are at the forefront of driving innovation and technology adoption. More than just an organisation, we are a community committed to creating an inclusive environment that cares for our officers. We prioritise your growth and development, offering exciting career prospects and training opportunities in high-demand skills like Data Analytics, Design Thinking and Robotics Process Automation. We understand the importance of work‑life harmony and strive to support our officers in achieving it. If you are a dynamic and innovative team player who aligns with our vision, we invite you to apply and be part of VITAL shaping the future of corporate shared services! Visit us at www.vital.gov.sg or follow us on LinkedIn at www.linkedin.com/company/vital-ministry-of-finance.