Executive Adjuster - Major Complex Loss

Sedgwick; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A leading international claims management company is seeking an Executive Adjuster - Major Complex Loss based in Singapore. This role involves managing insurance claims for reinsurance and regional clients across Asia, conducting site inspections, and mentoring junior staff. Candidates must have a minimum of 8-10 years of experience in adjusting roles and possess strong negotiation skills. The position offers excellent remuneration and career advancement opportunities.

Benefits

Excellent remuneration

Career prospects

Work-life balance

Qualifications

• Minimum 8-10 years of experience in adjusting roles managing major losses.
• Proven ability to negotiate claims and respond timely to stakeholders.
• Thorough knowledge of handling major/complex property or casualty claims.

Responsibilities

• Manage insurance claims for reinsurance and regional insurance clients.
• Conduct site visits and inspect damages as necessary.
• Mentor adjusting teams and junior adjusters in Asia.

Skills

Negotiation skills

Client relationship management

Technical report writing

Knowledge of insurance claims

Education

Bachelor's degree or insurance certifications (ANZIIF, AICLA etc)

Job description

Executive Adjuster - Major Complex Loss

By joining Sedgwick, you’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work‑life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Key Responsibilities:

• Work as part of a team managing insurance claims primarily for reinsurance and regional insurance clients across Asia
• Undertakes site visits, inspecting damage/ loss where necessary, both locally and overseas
• The ability to negotiate claims settlements in line with client contracts
• Responds to insureds, carriers & brokers in a timely manner within Sedgwick KPI framework
• Contributes to the maintenance of best practice procedures for Major and Complex claims, consistent with Sedgwick’s quality standards and best practice
• Assist with development of Sedgwick’s regional MCL capability
• Drive SLAs and KPIs and achieve key performance targets and best practice
• Develop and build client relationships, partnerships, associations and alliances to align with profitable growth of Sedgwick’s regional business
• Be a core part of Sedgwick’s Catastrophe “first response” team
• Mentor both overseas adjusting teams and junior adjusters throughout Asia as part of Sedgwick’s Protégé program
• Ensure technical accuracy and produce reports of highest quality

Requirements:

• Insurance or other technical qualifications
• Minimum 8‑10 years of experience within a similar adjusting role including the management of major losses
• Has proven experience in the management of claim stakeholders at all levels
• P{obsess thorough in depth knowledge of the handling of major/ complex commercial property or casualty claims,
• Ability to handle losses in excess of US$1,000,000 exposure
• Preferably has experience within the Asian market

The role will offer the successful candidate(s) with an opportunity to join a leading international claims management company with excellent remuneration and career prospects.

Education/Qualification:

Minimum bachelor degree or holds insurance certifications (i.e. ANZIIF, AICLA etc).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI‑enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com