EVENT SERVICE DIRECTOR

VULCAN SHIELD GLOBAL PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading event management company in Singapore is seeking an Event Services Director to oversee the planning and execution of successful events. This role involves developing client relationships, managing budgets, and ensuring high-quality service delivery. The ideal candidate should possess strong leadership and communication skills, along with financial management experience. The position focuses on strategy, operations, and team motivation to meet service standards and boost revenue.

Qualifications

• Strong leadership, communication, and organizational skills.
• Ability to manage complex projects in fast-paced environments.
• Financial acumen and budget management experience.
• Client-focused with a commitment to customer service.

Responsibilities

• Develop strong client relationships and manage enquiries.
• Develop event strategies and create marketing events.
• Recruit, train, motivate, and direct event teams.
• Manage budgets and implement revenue management strategies.
• Review logistics and ensure smooth execution.
• Uphold high service standards and ensure project quality.

Skills

Leadership

Communication

Organizational skills

Project management

Client-focused service

Job description

Event Services Director leads event teams to plan, execute, and manage successful events, overseeing client relationships, budgets, vendors, logistics (set-up/tear-down), marketing collaborations, and financial performance to ensure top-quality service, boost revenue, and maintain client satisfaction, focusing on strategy, operations, and team motivation.

Key Responsibilities

• Client & Relationship Management: Develop strong client relationships, manage enquiries, and ensure excellent service delivery for retention.
• Strategic Planning: Develop event strategies, create marketing events, conduct market research, and contribute to profitability.
• Team Leadership: Recruit, train, motivate, and direct event teams to meet sales targets and service standards.
• Financial Management: Manage budgets, control event costs, review departmental financials, and implement revenue management strategies.
• Operations Oversight: Review logistics, operational plans, set-up/tear-down, vendor selection, and ensure smooth execution.
• Quality Assurance: Uphold high service standards, oversee vendor deliverables, and ensure project quality.

Essential Skills & Qualities

• Strong leadership, communication, and organizational skills.
• Ability to manage complex projects in fast-paced environments.
• Financial acumen and budget management experience.
• Client-focused with a commitment to customer service.

Typical Duties

• Collaborate with marketing on promotional events.
• Negotiate venue bookings and supplier contracts.
• Prepare event proposals, agreements, and documentation.
• Analyze financial data and implement productivity frameworks.