Evening Telecaller – 4 Hrs – Work-from-Home

Mashreq Bank; Remote; SGD 20,000 - 60,000; Part time

Job summary

A remote consultancy is seeking enthusiastic Evening Telecallers to join their team. This part-time role allows for a flexible work-life balance as you engage with prospective customers, answer queries, and promote services. Ideal for anyone looking to build communication skills while working from home.

Benefits

Work-from-home convenience

Training provided

Weekly performance-based incentives

Qualifications

• Strong verbal communication skills in English and/or regional languages.
• Excellent listening and interpersonal skills.
• Ability to handle rejection and remain motivated.
• Comfortable working independently in a remote setting.

Responsibilities

• Conduct outbound calls to potential customers based on provided leads.
• Explain products and services clearly and confidently.
• Maintain accurate records of interactions.
• Handle customer inquiries with professionalism.

Skills

Verbal communication skills

Listening skills

Interpersonal skills

Basic computer knowledge

Motivation

Tools

CRM tools

Excel

Job description

Job Summary

Houston Skilled Consultancy is seeking enthusiastic and persuasive Evening Telecallers to join our dynamic remote team. This is a part-time work-from-home opportunity ideal for individuals looking to balance work and personal commitments. As a Telecaller, you will be the voice of our organization, engaging with prospective customers over the phone to share information, answer queries, and guide them towards taking the next steps in our service offerings.

Key Responsibilities

• Conduct outbound calls to potential customers based on provided leads.

• Explain products and services clearly and confidently.

• Generate interest and schedule follow-ups when needed.

• Maintain accurate records of interactions and update call reports.

• Handle customer inquiries with professionalism and patience.

• Meet daily and weekly call targets and conversion goals.

• Work closely with the sales or support team to relay customer feedback.

Required Skills and Qualifications

• Strong verbal communication skills in English and/or regional languages.

• Excellent listening and interpersonal skills.

• Ability to handle rejection and remain motivated.

• Basic computer knowledge and ability to update records digitally.

• Comfortable working independently in a remote setting.

Experience

• 0–2 years of experience in telecalling, customer service, or any communication-based role.

• Freshers with excellent communication skills are encouraged to apply.

Working Hours

• Evening Shift: 5:00 PM to 9:00 PM (4 Hours)

• Days: Monday to Saturday

• Flexible timing may be available based on project needs.

Knowledge, Skills, and Abilities

• CRM tools or Excel for basic record-keeping.

• Ability to manage time effectively and work towards targets.

• Empathy and patience while dealing with diverse customers.

• Goal-oriented mindset with a willingness to learn.

Benefits

• Work-from-home convenience with zero commute.

• Fixed shift with a healthy work-life balance.

• Training provided for selected candidates.

• Weekly performance-based incentives.

• Supportive and inclusive work culture.

Why Join Houston Skilled Consultancy?

At Houston Skilled Consultancy, we believe in nurturing talent and providing flexible opportunities that empower individuals to grow. Whether you are a student, homemaker, or someone looking for a side hustle, this role offers stability, training, and an entry into the world of professional communication and customer engagement.

How to Apply

Interested candidates are invited to send their updated resume to us with the subject line: Application for Evening Telecaller – WFH.
Shortlisted candidates will be contacted for a virtual interview.