Entry-Level Call Centre Admin | Customer Support & Admin

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading staffing firm in Singapore is seeking dedicated individuals to join their Contact Centre team. The role involves attending to customer enquiries via phone and email, maintaining high accessibility standards, and effectively managing service requests. Candidates should possess at least 'A' Levels or a Diploma and have strong interpersonal and communication skills. This contract position lasts for 6 months and offers a completion bonus. Interested individuals can apply directly through the PERSOL job application platform.

Benefits

Completion Bonus of 0.5 Months

Qualifications

• Must have 'A' Levels or Diploma.
• Good interpersonal and communication skills are required.

Responsibilities

• Attend to phone/email enquiries professionally.
• Update information in the CRM system accurately.
• Ensure effective follow-up with customers.
• Prepare requests accurately including policy summary.
• Work closely with stakeholders on service requests.
• Deliver service requests within service standards.
• Undertake additional projects as assigned.

Skills

Interpersonal Skills

Communication Skills

Education

Min 'A' Levels or Diploma

Job description

A leading staffing firm in Singapore is seeking dedicated individuals to join their Contact Centre team. The role involves attending to customer enquiries via phone and email, maintaining high accessibility standards, and effectively managing service requests. Candidates should possess at least 'A' Levels or a Diploma and have strong interpersonal and communication skills. This contract position lasts for 6 months and offers a completion bonus. Interested individuals can apply directly through the PERSOL job application platform.