Enrichment Assistant Manager - Customer Service & Ops

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service Executive to manage student inquiries and administrative tasks. Responsibilities include attending to walk-in customers, managing registrations, and assisting with invoicing and collections. Candidates should possess at least a diploma and relevant customer service experience. Proficiency in MS Office and familiarity with AI-generative applications are essential. This role offers a monthly salary between $3,000 and $4,000 and various operational support duties.

Qualifications

• At least a diploma in any discipline.
• Relevant customer service-related job experience.
• Proficiency in Microsoft Office and Zoom is required.

Responsibilities

• Attend to all walk-in customers and inquiries promptly.
• Handle registration and requests from students/parents.
• Maintain student management system and perform audits.
• Prepare invoices and manage collections.
• Assist the operations manager in resource management.

Skills

Customer service experience

Proficiency in MS Office

Experience with AI-generative apps

Communication skills

Education

Diploma in any discipline

Tools

Zoom

Google Drive

Job description

A leading HR advisory firm in Singapore is seeking a Customer Service Executive to manage student inquiries and administrative tasks. Responsibilities include attending to walk-in customers, managing registrations, and assisting with invoicing and collections. Candidates should possess at least a diploma and relevant customer service experience. Proficiency in MS Office and familiarity with AI-generative applications are essential. This role offers a monthly salary between $3,000 and $4,000 and various operational support duties.