End-to-End Customer Service & Order Fulfillment Specialist

Recruit Express Pte Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Customer Service & Order Fulfilment Specialist for a 1-year contract. The successful candidate will handle customer inquiries, process orders efficiently, and coordinate with logistics to ensure timely delivery. Candidates with a background in opticianary or prior customer service are preferred. This role emphasizes proactive communication to enhance customer satisfaction and improve service processes. Competitive salary of up to 3,500 SGD per month is offered.

Qualifications

• Prior customer service experience is an advantage.
• Experience in order fulfillment is welcome.
• Opticianary qualification preferred.

Responsibilities

• Provide customer support and manage order processing.
• Handle customer inquiries and deliver product information.
• Coordinate with logistics for order fulfillment.
• Monitor inventory and inform teams about low stock.

Skills

Customer service experience

Order fulfillment skills

Proactive communication

Education

Opticianary qualification or equivalent experience

Job description

A leading recruitment agency in Singapore is seeking a Customer Service & Order Fulfilment Specialist for a 1-year contract. The successful candidate will handle customer inquiries, process orders efficiently, and coordinate with logistics to ensure timely delivery. Candidates with a background in opticianary or prior customer service are preferred. This role emphasizes proactive communication to enhance customer satisfaction and improve service processes. Competitive salary of up to 3,500 SGD per month is offered.