NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
Job Description
Overview
As an Infrastructure Project Manager you will be responsible for managing and implementing infrastructure-based projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.
Responsibilities
Project & Service Management
- Lead, deliver and maintain projects within time, scope, and cost.
- Ensure project delivery quality.
- Plan and establish project schedules, quality plans, budgets, and communication and risk management plans.
- Manage issues arising out of scope definition and disputes that impacted scope, schedule, and cost.
- Manage issues arising from integration of various components of the project such as hardware, software installation, testing, business process review, redesign, application development, migration and data conversion.
- Manage project financials, ensuring cost/revenue forecast is accurate.
- Oversee implementation regarding schedules, budget, manpower and quality.
- Resolve project overrun issues.
- Track project progress and report to senior management and customer.
- Manage resources across time periods to maximize productivity and minimize waste.
- Lead the project and service team on smooth transition to operation in accordance to customer requirement and processes.
- Manage operation and ensure service level is maintained without financial penalty and security incident due to negligence.
Customer/Vendor/Stakeholder Management
- Manage contracts and subcontractors.
- Engage stakeholders in project decisions and execution.
- Build long-term customer relationships by anticipating and exceeding customer expectations.
- Negotiate with customers on change control mechanism to meet schedules and prioritize changes.
- Strong customer-service orientation.
- Collaborate effectively with cross-functional teams to ensure project success.
- Oversee project scope, budget, and risk to align with network objectives.
- Experience managing government-approved vendors and contractors.
- Understanding of procurement processes and contract management within the public sector.
Team Management
- Lead, guide, manage and motivate the project team to deliver quality work.
- Plan optimal use of resources across project and technical competencies.
- Manage performance review and maintain open communication for continuous improvement.
- Ensure high individual and staff billability.
Qualifications
- Experience managing public sector projects in Singapore; valid active project management certificate (e.g., PMP, CITPM).
- Understanding of IT infrastructure components such as WAN, LAN, Internet, Voice, Video services, and structured cabling.
- Strong teamwork, leadership, issue resolution, and negotiation skills.
- Excellent communication skills, especially across remote teams.
- Ability to thrive under pressure, handle multiple projects, and adapt to dynamic environments.
- Quick learner with critical thinking ability.
- Familiar with government regulations, security standards, and compliance requirements specific to Singapore.
- Knowledge of data protection laws such as the Personal Data Protection Act and cybersecurity guidelines.
Technical Skillsets
- Network and server infrastructure design, implementation and management.
- Cloud platforms (Azure, AWS, Google Cloud) infrastructure services.
- Virtualization technologies (VMware, Hyper‑V, KVM).
- Storage solutions (SAN, NAS, DAS) and data management.
- Security best practices: access controls, encryption, vulnerability management.
- Project management tools such as Microsoft Project, Jira.
- Change management processes and tools.
- ITIL framework familiarity.
- Scripting and automation (PowerShell, Python).
- Disaster recovery and business continuity planning.
Additional Information
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. Together we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site:
Scam Alert: We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are commonly used to trick you into thinking they come from official NCS sources. Please note that all official communications from NCS Group will only be sent from verified corporate email addresses ending with @ncs.com.sg. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.