Educational Program Manager

TREE ART INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

An education-focused organization in Singapore seeks an Educational Program Consultant/Manager to oversee operations and administration. The role emphasizes enhancing customer relations through understanding student progress and managing day-to-day activities. Candidates should have a diploma in Business or Marketing, sales experience, and strong communication skills. Benefits include a competitive salary, health insurance, and professional development opportunities.

Benefits

Health insurance

Professional development opportunities

Paid sick leave

Discretionary bonus

Qualifications

• Minimum Diploma in Business, Marketing, or a related field.
• At least 1 year of relevant experience in sales, hospitality, marketing, or education.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Manage day to day operations and ensure smooth running of campus.
• Engage customers and build good rapport.
• Support management in planning and executing sales strategies.

Skills

Sales experience

Excellent communication skills

Interpersonal skills

Organizational skills

Multitasking

Education

Minimum Diploma in Business, Marketing, or a related field

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Job description

About us: Tree Art is the leading art education brand in Singapore, dedicated to providing a comprehensive platform for artistic development. With the concept of "from education to happiness" we have established a strong presence across the country, with 14 strategically located campuses. Our wide network of campuses ensures that students can easily access artistic learning opportunities in their respective communities.

About the role

We are seeking a dedicated and organized Educational Program Consultant/Manager to oversee daily operations and administration at our Tree Art International. The Educational Program Consultant/Manager plays a critical role in ensuring the smooth functioning of facilities, managing staff, and fostering a positive learning environment for students and faculty.

Working Hours

• Monday: off
• Tuesday to Friday: 2.00pm - 8.00pm
• Saturday and Sunday: 9.30am - 8.00pm

Salary Package: Basic Salary + Management Allowance + Quarterly Bonus

Job role

• Manage day to day operations and ensure smooth running of campus.
• Proactively engage customers and build good rapport through understanding of students and their progress development.
• Engage in effective sales pitch through familiarising with curriculum and programme.
• Support management in planning and executing strategies to increase sales.
• Plan, organise and communicate to customers on the various programme and campus events.
• Serve as customer's main point of contact and manage communication platforms.
• Responsible for customer enquiries, student enrolment and post-sales services.
• Coordinate class schedule and arrange for replacement teachers when necessary.
• Monitor student attendance and follow up to arrange for makeup lesson.
• Perform administrative duties including maintaining ERP, student records and tracking withdrawals.
• Share expertise and provide guidance to direct report.
• Motivate and work as a team in the achievement of service excellence and centre targets.
• Liaise with landlord on updates.
• Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification

• Minimum Diploma in Business, Marketing, or a related field.
• Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
• Fresh graduates with a strong sales acumen are welcome to apply.
• At least 1 year of relevant experience in sales, hospitality, marketing, or education.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Excellent communication and interpersonal skills.
• Meticulous, organized, and able to multitask.
• Prior experience working with children is an added advantage.

Benefits

• Competitive salary commensurate with experience.
• Health insurance and retirement benefits (if applicable).
• Professional development opportunities.
• Paid sick leave.
• Discretionary bonus.