Education Front Desk Specialist - Customer Care

Search Avenue Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading enrichment and tutorial provider in Singapore seeks passionate Customer Service Officers. You'll serve as the first point of contact, assist with registration, and maintain a welcoming environment for parents and students. Ideal candidates have GCE 'N' Level and preferably customer service experience. This role offers a vibrant community and requires flexible working hours, including weekends.

Qualifications

• Minimum GCE 'N' Level qualification.
• Prior customer service or front-desk experience, ideally in an education or service environment.
• Good communication and interpersonal skills, with a positive attitude.

Responsibilities

• Serve as the first point of contact for parents and students.
• Handle enquiries, scheduling, and registration for classes.
• Assist with administrative duties like payment collection.
• Coordinate with teachers and centre staff for smooth operations.
• Support marketing and promotional activities.

Skills

Customer service

Communication skills

Interpersonal skills

Positive attitude

Education

GCE 'N' Level qualification

Job description

A leading enrichment and tutorial provider in Singapore seeks passionate Customer Service Officers. You'll serve as the first point of contact, assist with registration, and maintain a welcoming environment for parents and students. Ideal candidates have GCE 'N' Level and preferably customer service experience. This role offers a vibrant community and requires flexible working hours, including weekends.