Education Admin Executive (Student Support)

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency in Singapore is seeking an administrative support professional to assist with student services regarding matriculation. You will communicate with learners to manage inquiries and document verification while providing essential administrative support. Ideal candidates should possess a Polytechnic Diploma or A-Level qualification, with strong communication skills and proficiency in Microsoft Word and Excel. A proactive and adaptable attitude is required for this role.

Qualifications

• Applicants must not be enrolling to SIT in the AY2026/27 intake.
• Strong verbal and written communication abilities.
• Ability to multitask and work independently.

Responsibilities

• Respond promptly to phone calls and emails regarding matriculation processes.
• Assist with requests related to Change of Programme and student services.
• Verify matriculation information and supporting documents for accuracy.
• Liaise with Programme Leaders for necessary approvals.
• Assist with system testing and provide administrative support.
• Manage feedback from learners and parents.

Skills

Communication skills

Proficiency in Microsoft Word

Proficiency in Excel

Team collaboration

Interpersonal skills

Education

Polytechnic Diploma or A-Level qualification

Job description

Location: Punggol Coast

Contract Term: 11 Months Contract

Job Description

• Communication & Enquiries

  Respond promptly to phone calls and emails regarding matriculation processes, student/concession cards, and updates to personal particulars.

• Student Administration

  Assist with requests related to Change of Programme, Student Status Letters, replacement cards, and personal data updates. Handle inquiries on Leave of Absence, Programme Withdrawal, Credit Exemption, Course Enrolment exercises, and Tuition Grant matters.

• Document Verification & Follow-Up

  Verify matriculation information and supporting documents for accuracy. Correspond with learners.(to) ensure timely submission of outstanding documents and compliance with matriculation requirements.

• Stakeholder Coordination

  Liaise with Programme Leaders for necessary approvals. Coordinate with appointed clinics to manage medical examination matters.

• System & Process Support

  Assist with system testing and provide administrative support for all matriculation-related activities.

• Feedback & Service Delivery

  Receive and manage feedback from learners and parents, ensuring timely resolution or escalation. Distribute student and concession cards accurately.

• General Administrative Duties

  Perform filing, scanning, data entry, and other administrative tasks as assigned.

Job Requirements

• Education Polytechnic Diploma or A-Level qualification (applicants must not be enrolling to SIT in the AY2026/27 intake).

• Technical Skills Proficiency in Microsoft Word and Excel, with the ability to manage documentation and data accurately.

• Interpersonal & Communication Skills Warm, courteous, and student-focused, with strong verbal and written communication abilities. Comfortable handling phone conversations and email correspondence professionally.

• Work Attributes Positive attitude, proactive mindset, and strongթի team collaboration skills.

• Adaptability & Independence Ability to multitask 天天中彩票谁