E-Commerce Sales Executive

FULL SMART TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A dynamic E-commerce company based in Singapore is seeking an E-commerce Sales Executive to join their Ecommerce Team. The successful candidate will prepare product listings, maintain product information, and manage customer inquiries across multiple platforms. Additionally, the candidate should possess excellent communication talents and a proactive attitude towards e-commerce operations. A basic knowledge of design software is an advantage, enhancing your application in this vibrant field.

Qualifications

• 2-3 years of experience in e-commerce or related field.
• Excellent written and verbal communication skills.
• Positive attitude and willingness to learn.

Responsibilities

• Prepare and upload product listings for various platforms.
• Maintain up-to-date product information.
• Respond to customer inquiries via chat, phone, and email.
• Manage customer comments on social media.
• Consolidate sales performance for reporting.

Skills

Communication skills

Interpersonal skills

Sales strategies

Customer service

Initiative

Tools

Adobe Photoshop

Adobe Illustrator

Job description

Overview

We are looking for an E-commerce Sales Executive to be part of our Ecommerce Team.

Responsibilities

• Prepare and upload product listing including content for various e-commerce partner’s platforms such as Shopee, Lazada, Carousell, Facebook, etc in Singapore
• Maintain and ensure all products information such as pricing, inventory, etc are up to date and available-to-sell
• Receive and respond to eCommerce customer inquiries and concerns. Coordinating customer service through web chat, phone, and emails
• Managing eCommerce customer’s comments and review through social media
• Work closely with various departments head to plan and execute all marketing strategies in order to achieve the sale target
• Consolidate sales performance from each platform for reporting and recommendation purposes
• Other days to days of operation. Logistics-related matters regarding running an e-commerce business

Qualifications

• At least 2-3 years of working experience in the related field
• Excellent communication and interpersonal skills, both written and verbal.
• Highly initiative with positive energy
• Process good attitude towards learning and improving
• Basic understanding of design software such as Adobe Photoshop/Illustrator, not a must but a plus point