E-Commerce Fulfillment & Retail Leader

RYAN'S GROCERY (GWC) PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A premium organic grocery store in Singapore is seeking an E-Commerce Fulfillment & Retail Executive to oversee online operations and enhance customer experience. The successful candidate will manage product listings, handle customer inquiries, and ensure efficient order fulfillment. With a diploma and at least 3 years of relevant experience, the ideal candidate will be customer-centric and possess strong organizational and communication skills. This role involves a 6-day work week with weekend availability.

Qualifications

• Diploma in a relevant field is required.
• Minimum of 3 years in retail operations and customer service is essential.
• Familiarity with E-Commerce tools and platforms is a must.

Responsibilities

• Oversee e-commerce operations for a seamless shopping experience.
• Manage product listings and update pricing and promotions.
• Address customer inquiries and manage order fulfillment.

Skills

Customer service

Organizational skills

E-Commerce platforms

Communication skills

Initiative

Education

Diploma in Marketing, Business, or related field

Tools

Content management systems

Analytics tools

Job description

A premium organic grocery store in Singapore is seeking an E-Commerce Fulfillment & Retail Executive to oversee online operations and enhance customer experience. The successful candidate will manage product listings, handle customer inquiries, and ensure efficient order fulfillment. With a diploma and at least 3 years of relevant experience, the ideal candidate will be customer-centric and possess strong organizational and communication skills. This role involves a 6-day work week with weekend availability.